citibank government travel card phone number
0000011522 00000 n
Travel Charge Card Transition FAQs. 0000019119 00000 n
trailer
<<195A1B81E92C4F0BB0505D6B8FA21F5F>]/Prev 240088/XRefStm 1491>>
startxref
0
%%EOF
485 0 obj
<>stream
Government Travel and the definition of authorized purchases as they relate to official Government Travel. 1-877-343-4118: 24 hours a day/7 days a week. Payments are updated once a day, Monday through Friday (holidays excluded). Enter your user name and password to access your Citibank commercial card account. Please call: 1-800-200-7056 to request a Credit Balance Refund. Please call: 1-800-200-7056. Fee adjustments are only eligible if the fee has been billed due to a Citibank error. Note: Regardless of what the POA states the "said" person can do, Citi will only entitle the POA to do the following: Passwords expire every 60 days. 0000006490 00000 n
After 30 days, a password expiration warning pop up in CitiManager will begin to appear to remind cardholder that his/her password will expire in 30 days. Help! 0000015659 00000 n
• You are responsible for keeping your account information, such as addresses and phone numbers, up to date. If the card is not received by the cardholder within the appropriate timeframe, cardholders are advised to contact Citi or their A/OPC. If your Citi ® credit card has been stolen, lost, damaged or was never received, contact your card issuer for a replacement card. Note: online maintenance fields may vary by company. The following are frequently asked questions (FAQs) to assist U.S. Department of Health and Human Services (HHS) charge cardholders during the transition from their current government-issued travel cards to their new government-issued travel cards from Citibank, effective November 30, 2018. Citi is authorized to give account information to the DoD Travel Card client or to a person authorized to act on his/her behalf ONLY if a Power of Attorney (POA) is on file. You'll just need your reference number to check your Costco Credit Card application status. Exceptional dedicated customer services, wherever you are. 0000001857 00000 n
We strongly encourage you to attend the training sessions. Enter username and password. PA Phone Number. Citi is enhancing its CitiManager functionality and it will impact how you manage your travel card program. the Mastercard government travel card. By signing this application, I acknowledge I have read the Citibank® Government Services Travel Card Program Cardholder Account Agreement and agree to be bound by the terms and conditions as set forth in the Agreement. Our Customer Service Center is committed to satisfying the needs of all Citi Government Travel Cardholders. 0000003619 00000 n
Choose the Citi Premier ® Card that rewards everyday purchases on travel, dining, shopping and more. You'll just need your reference number to check your Citi application status. Citi is the leading global bank. Citi customer service is available 24 hours a day, seven days a week, at 1-800-200-7056. You have the opportunity to customize your PIN number by calling the 24-hour automated telephone system. 2. HHS charge cards transitioned from JPMorgan Chase to Citibank as its bank and charge card provider in November 2018. As a Citi ® customer, you have an option to log in to your online account and securely request a replacement card. Use of the 24-hour automated telephone system will allow you to obtain: No. 0000015265 00000 n
0000018897 00000 n
Standard Program Support Center (PSC) GO!card℠ charge card payment has resumed.The PSC GO!card℠ transit subsidy charge cards transitioned from JPMorgan Chase to Citibank as its bank and charge card provider on November 30, 2018.Federal employees with existing JPMorgan Chase government issued GO!card℠ have receive new Citibank government issued GO!card℠ during the … 3. Maintain a copy in the Agency Program Coordinator’s files. Overview. Citi® Concierge Citi ® Concierge experts are ready 24/7 to assist you with your travel, shopping, dining, entertainment, and everyday needs. If you’re prompted to select your Country and Language, select from the drop-down menus and click Proceed. From the Contact Details section, type the billing address as it appears on your CITIBANK GOVERNMENT TRAVEL CARD PROGRAM INDIVIDUALLY BILLED ACCOUNT STATEMENT OF CARDHOLDER RESPONSIBILITY The Federal Travel Regulations state that the Government travel charge card can only be used for authorized official travel expenses such as transportation, lodging, and meals. 458 0 obj
<>
endobj
xref
Once set it is available for immediate use. 0000019028 00000 n
0000001491 00000 n
0000018936 00000 n
6. You must also have the routing number available. Inside the U.S., simply call us toll-free at 1-800-790-7206, 24 hours a day, Citi Customer Service: 1-800-200-7056 (collect 757-852-9076) 24 hours a day, 7 days a week: Citi's DoD Travel Card Webpage: www.transactionservices.citigroup.com: Client Services for APCs: 1-866-670-6462 (collect 757-853-2467) Monday-Saturday 7:00 am-9:00 pm EST: All Other GTCC Transition Questions: Travel Assistance Center 1-888-Help1Go DSN: 312-564-3639 Initial Citibank complaints should be directed to their team directly. International fees may not be waived or disputed. 0000003543 00000 n
You can make a payment using a valid checking account. The Citi Government Travel Card is accepted at 45 million merchant locations and 2.6 million ATMs worldwide. In the Card Number field, type your card number exactly as it appears on your billing statement, no spaces or dashes.