current mobile bank reviews
Thank you for confirming our process and efforts, we appreciate it! During the early stages of the pandemic, I had to drive across town to an ATM just to use my card to check a balance because it had been nearly 30 days since I had used the card for a purchase ( even though I had remotely deposited a check). First off, we would like to thank you for being a loyal BankMobile customer. Not to mention the time lost on being able to actually perform the assignment properly. In looking at which option is better for teens, Current offers the convenience of quick money transfers through the app, as well as the ability to track spending and get notifications about spending. We disburse refunds on time, as disclosed to students, for over 700 school across the USA. They were able to help me after all this time of struggling with getting access into my account for school! Right now, Current offers a 30-day free trial; after the 30-day period, you will automatically be charged for the year’s service. 11.3K Ratings. 11.3K Ratings. There are no minimum balances or minimum balance transfers and no fees for activation or inactivity. Longest wait time so far to get through to anyone on the phone - 1 hour, shortest 25 minutes. Current isn’t the only option available for giving kids and teens a little control of their money. Current Members can earn up to 15x points on purchases that are redeemable for cash back and have access to over 55,000 free ATMs, instant gas hold refunds as well as 24/7 member support. Current is a mobile bank with a Visa debit card that gets you paid up to two days faster and gives you free overdraft up to $100 with no hidden fees. Thanks again for posting! I was on hold for over 30 minutes waiting for a supervisor to come on the line. You can get one even with bad credit history, and it doesn’t affect your credit score. thank you for making the process perfect. Parents can also receive notifications about spending when it happens, so even if your teen isn’t with you, you can still see where they are spending money and how much they are spending. Worst “banking” option available. We love to hear that! Watch your paycheck arrive faster, your gas holds be refunded instantly, track your spending and keep your account secure. I am not a happy new customer at all. Jenny is an excellent Customer Success Representative who is known for quickly helping customers in answering their questions and resolving their issues. A prepaid card is an alternative that does not require it to be linked to a bank account. Teens love being able to order online and being able to see and control their money. Great support. The Current Debit Card vs. a Prepaid Card. No one recommends Everyone recommends. 990937. Credit facilities are provided by The Co‑operative Bank p.l.c. Your banking just got a little bit brighter. No monthly fees or fees overseas Apply in minutes, direct from the app Winner 2020 - Best Current Account, British Bank Awards When kids and teens are just learning about financial responsibility and discovering that there is not actually a money-tree in the backyard, using a platform such as Current is a great way to teach them how to earn, save, and spend their money responsibly. Mobile banking app Current, which began as a teen debit card controlled by parents, expanded to offer personal checking accounts earlier this year. I was quite upset and while the customer representative that I was speaking to was trying to be helpful, she was still insistent that that was the only resolution to my issue. Thank you for submitting this awesome review! You guys should have it to where you can trace the card or ship it through a better delivery service. Disabled persons card. Do not get caught up with them like I did! SUPERMONEY NET RECOMMENDATION SCORE. BankMobile has allowed over $400 in fraudulent charges from Tidal, a restaurant, and a fake Instagram page with no returns given to me. I am very pleased with bankmobile. With Current, there are no interchange fees such as transfer or transaction fees. With the help of Capterra, learn about MOBILE BANKING R&D, its features, pricing information, popular comparisons to other Mobile Banking products and more. Paul, We appreciate the review Kassandra, thank you for posting! Thank you for submitting your review. Most credit cards offer rewards programs to incentivize spending, but credit cards are not the best option for teens. On TrustPilot, the overall review score is 3.8. Check out alternatives and read real reviews from real users. I completely stand by my statement I had the merchant on the phone with bank mobile the merchant also, the merchant sent faxes and emails asking for the hold to be removed. Many people who use Current love that it’s easy to use and a convenient way to pay teens their allowances, especially since fewer people keep cash on hand these days. It’s a win-win for both parents and teens. If you’re funding your teen, you’re probably going to want to know what they are spending their money on. Launched in 2014, Starling Bank is a challenger banking app that aims to revolutionize the UK current account space. After getting my account locked, I got in contact with Mike via twitter. Greenlight also offers parents the ability to set up a parent-paid interest rate on a child’s savings account. Ally Bank stands as one of the leading institutions in the world of online bank. In 2005, it was the first service to launch a prepaid credit card in the UK, and it was the first non-bank to launch a current account. Info. Copy link. Best Bank! Other charges apply for replacement cards, paper statements, and expedited mailing. The BankMobile service never fails with their customer service. Mobile check deposit: ... Current uses bank-level encryption and the card comes with an EMV chip to further … I had a transaction canceled by wal mart it is now 7 days later and I am still waiting for my 641 dollars to be released to my account. But these are just the basics - Current is much more than just transferring and spending money. Thanks again!! Voted Best Current Account Provider by the British Bank Awards. You can download the Current app by visiting their website and texting yourself (and your teen) a download link and then signing up through that link. I have bills that I have put on hold and I keep getting the same response due to covid there is a card arrival delay. Spoke with Jenny today about some help I needed on my account, she was very kind and made sure I was taken care of in a timely manner. All Rights Reserved. Spending options can be limited, and spending can be tracked. I'm so grateful for the assistance. Bank experience. This program gives teens the freedom to spend money and make choices about spending or saving money. I had some trouble with my account but Mike was amazing! If you use BankMobile to receive school refunds, have a primary bank to transform your funds to. See the latest features and market trends in mobile banking. Mobile Banking on the Go. But for this review, we will be looking at how the app works for current account holders. They also feature real-time payment notifications, meaning you receive an alert every time there is … He has amazing customer service skills. Current is a mobile-only checking account that’s designed to make banking quicker and easier with cashback rewards and spending tools that help you manage money more efficiently. Instead, everything can be completed at the click of a button. Thank you for confirming this commitment. They routinely give out incorrect information regarding the availability of your funds. Paul. Thanks a bunch! I wish I would of known more about this company and card before I signed up for this card it was all cool in the beginning then when I had a dispute from a few charges they told me fill out dispute forms and send evidence of transactions I did that and they were saying about a provisional credit but didnât say I had to wait 1-10 days just to receive a credit that they much charge against me in the end smh I hate this card and when my dispute is over Iâm withdrawing my funds and closing the account I rather use chime itâs ten times better. Jenny=Great she really was helpful & nice with my questions! As long as the card is preloaded with money, it can be used anywhere that accepts the logo on the card, such as Visa or MasterCard. Take care! The Halifax Mobile Banking app is not currently available for Windows Phone and Blackberry users. Guess they need the money more than someone on disability. With a prepaid card, money must be preloaded before use and they must have enough money on them to cover the monthly fee required to keep it active. That's what BankMobile does successfully over 5 million times each year! Recommendation score measures the loyalty between a provider and a consumer. We will consider your Account to be dormant if there has been no transactional activity on your account for a period of 6 months. Starling Bank: award-winning banking on your mobile. The new banks we've analysed focus on modern design, personalisation, low fees and snappy customer service to tempt people in. Both accounts are still active and in use. Thank you so much Karey! Hi Ally. The Current debit card is available in black or white, both with a splash of color across the front. Thanks, Jenny! Cathy R was very fast at responding and giving me the exact information that I asked for. MasterCard rules allow merchants up to 5 business days to post transactions after the preauthorization has occurred. Paul, Thank you Trisha for your review of Jenny and BankMobile! Good Job! Have a great week. Paul, Thank you Paris for the shout-out on the great service BankMobile provides! I have had one account since 2016 and the second account since 2018. -57. He answered all of my questions and concerns within a decent amount of time. Terrible service. Its been 8 month a guy came to my office for the kotak banking and collect all the requir … The Greenlight Debit Card. Mike is one of the many excellent Customer Success team members here at BankMobile who provide our customers with a WOW experience every day. Take care. Tap to unmute. If you maintain a confirmed mobile phone number on file, you can reset your password 24/7 in under 2 minutes even when the account is suspended! I was able to log back in to my account after it got suspended. If you are a first direct , Halifax , NatWest , Santander or TSB customer – or considering becoming one – read our reviews … T-Mobile Money is an Internet only bank and does not have branch locations. She did an amazing job. You will not be charged fees from Current for transactions at an ATM (ATM surcharge fees may apply). Mike. This lets you view your balance, your last six transactions and even make mobile phone top ups if needed. Garbage bank I rather use chime Instead they take too long to settle dispute canât contact them thru telephone because of COVID-19 so you have to they the app and have to wait for an provisional credit that they might charge you back smh I really wish I never signed up for this card and when this is over Iâm closing my account. Hi Darrian. Current does charge a 3% fee for international transactions and a $3 fee at international ATMs. Customer service for Current can be reached through their website. At a banks better suited to provide customer support and interactions. Through the Current app, parents can monitor spending and even regulate where the card can be used. THE WORST EVER. I managed to get into my account successfully and quickly! Mike helped me recover my suspended account in no time! Current is a form of banking for teens that allows parents to link their own bank account with a Current account. I was unsure changing to Nationwide from NatWest however this is the best change I made. There are a few negative points, such as transfers taking a few days rather than being immediate or inaccurate insufficient fund errors, but the majority of reviewers acknowledge that. Credit cards are an option for establishing and building credit when first starting out, and they offer theft and fraud protection that debit cards don’t always offer. © 2021 Trustpilot, Inc. All rights reserved. You can view and manage a range of Halifax products using the mobile app including current accounts, savings accounts and credit cards. Apple App Store Rating: 4.7/5. We are glad Mike was able to quickly resolve your situation. When it comes to the banks mobile experience, nearly 1,000 customers have ranked the app modestly on the app store and less favorably on Google Play with fewer reviews. Bank of America’s mobile apps have all the essential features: bill pay, the ability to send and receive money and mobile check deposit. Credit cards are a better option for people who have gotten a grasp of earning, spending, and budgeting, and who can do so without over-charging and living outside their means. We are thrilled to receive this type of feedback. Hi James. Barclays is one of the UK’s biggest banks and in the sixth edition of our mobile banking review series looks at the Barclays Mobile Banking app and what it offers. You should see the funds available no later than tomorrow. Paul, We appreciate those kind words about Karey and BankMobile, thank you Athena for submitting! We are very committed to providing excellent service to our customers, each and every day! I am glad I was able to quickly address your concerns. 4.6 out of 5. I have no complaints. Others say that it motivates them to complete the chores. Read employee reviews and ratings on Glassdoor to decide if Bankmobile is right for you. Challenger banks and mobile banks: the benefits. The website is targeted towards teens, but the site sets no age requirement. Current is a mobile banking app and Visa debit card that offers online checking accounts with up to two days faster direct deposits and no hidden, overdraft or minimum balance fees. Member FDIC. This is very unprofessional when there is bills to pay. Good evening Radi. I made all of this clear to bank mobile. Shopping. Thank you for recognizing Mike! Paul, Only the latest review will count in the company's TrustScore, Hi Susanna. Thank you for the kind words! BankMobile Customer Care agents are successful in helping thousands of customers each and every day on the phone. “New Vehicle” means the current and prior model year with less than 10,000 miles. Watch later. Now the company says it … Its headquarters is located at 12920 Se 38th St. - Bellevue, WA 98006 The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Google Play Store Rating: 3.9/5. I’m saving £7 per month for the premier bank which you get lots of benefits for and the service was excellent. Not everything was transferred over during the switch leaving me setting a lot of payment information up again. sorry to hear that happened to you.. this bank on the surface seems like its all good, but it will not allow you to make a mobile deposit unless you have made a deposit from your bank and it processes it then you might be able to, I attached my bank and made a deposit, I even had other monies deposited to my account and after 5 days my original deposit hasnt cleared there office but it has cleared my bank which is multible levels above this place, and the service I received from a service agent name Paula, was RUDE and somewhat abrasive, in content and attitude, this person needs to take a how to deal with customers class, I joined this bank because of the simplicity of it for my young adult children, but the issues I am having are grown adult issues and thank god my kids don't have to deal with them, I think if given the opportunity to get this right in 24 hours then I can give a better rating but for now this bank gets 1 star and a thumb and a half down. The business account is managed through the Cashplus Mobile App or web dashboard on a computer. Don't call bank mobile if you need help, you just get bots, use Facebook to message them it's much faster. -100% 0% +100%. For a company that says it's dedicated to serving the financial needs of students, it seems to do the exact opposite. Paul, Thank you Ramon for your kind words about Jenny! The Current Debit Card vs. Bank mobile should only be used as a means to recieve funds electronically all other banking and shopping functions in my opinion should be done elsewhere. Teens receive a Current debit card that they can use anywhere Visa is accepted or even at ATM’s. I tried transferring money (stimulus payment) from one of my linked bank accounts into my Current account, because I was going to start using Current as my main financial domain. I had problems with my account and needed help understanding what happened and what I needed to do. With Current, you instantly have a notification on your phone every time you swipe. Paul, Thanks for your review Nyah! Just very convoluted and terrible as an online bank.
BUT, take advantage of your employer offering two direct deposits and send the minimum to the T Mobile … Take care. You can also use the phone number 1-888-851-1172 or write to 217 Centre Street #180, New York, New York, 10013. Reviews. Please keep in mind password reset issues are gone for good if you register your mobile device in your BankMobile profile. Online banking, in-branch or 24 hours a day via the UK call centre are all available to account holders. Hi Dakota. If your Ultimate Reward Current account debit card has been lost or stolen let us know as soon as possible. Take care!! Paul. Great and professional customer service by Jenny. The purpose of the transaction was to buy a computer to do my schoolwork. Provided incorrect or simply untrue information in an attempt to quiet me. Net banking services from Kotak bank is totally poor and disappointed. Garbage bank,do not use! I was hung up on or disconnected several times. Thank you Jaquavious for your review! As such, we cannot release the funds manually. In the end, it was an error on my schools part but he still unlocked by account and helped me. Version 4.6. If you ever get in contact with the representative with the name of Jenny then you’re questions or concerns will be solved. Good evening Penny. Awesome bank with excellent customer support! You must listen closely and select the correct prompts in order to connect with an agent. No issues and deffo bank of my choice. Got my refund on time, no hassle. Teens receive a Current debit card that they can use anywhere Visa is accepted or even at ATM’s. I finally chose to disconnect the call, drive across town to the ATM, drive back home, and place my order for groceries. Customers can keep control over their M&S Current Account using the M&S Balance mobile app. However, customers don’t seem too happy with the account thanks to lengthy holds on funds and poor customer service, among other things. Out of a maximum score of 5 stars, most customers give BankMobile around 4 stars. I have never dealt with a company where I set up in account and the card takes 15 days to arrive. Thanks for submitting this terrific review! Their customer care agent said my funds would be available to me March 8 today is March 8 no funds back in my account call again...our mistake March 9 sorry. The Greenlight debit card is similar to the Current debit card in that parents link their bank account and transfer money. The overarching concept is that there is no longer a need to visit a physical branch to facilitate your everyday banking needs. Thanks again! You can report your card lost or stolen and order a new one by: Signing into the Mobile Banking app or Online Banking. The customer service is terrible. Best of luck in school, and take care!! Kathy R. helped me, she was great and super nice. Mike. What you can see. © 2021 Reviewopedia. Once registered, you can reset your own password in under 2 minutes. I would give you 10 stars if I could. Nearly every aspect of its service was rated five stars by customers, including online banking, the mobile banking app, complaints-handling and overall customer service. If the merchant does not collect the funds by the 5th business day, the hold will automatically drop off after the 5th business day and will be released back to your available balance. You can confirm your mobile number by logging in online, selecting user profile, mobile alerts and follow the steps. Thank you! Current is a mobile bank with a Visa debit card that gets you paid up to two days faster and gives you free overdraft up to $100 with no hidden fees. A Current subscription costs $36 a year per teen and is billed once a year. Current’s developer created the platform as a way to teach his daughter about financial responsibility. The only low rating was for account benefits (two stars). Paul, Thank you Angela for taking the time to submit such a nice review of Karey and BankMobile! Karey took me step by step and explained the process and reset my password. With Greenlight, parents can separate money into designated accounts, such as money that can be spent anywhere and money that can be spent ONLY at certain “greenlighted” stores. Mike, Thank you Babu for the 5 star review! The Co‑operative Bank, Platform, smile and Britannia are trading names of The Co‑operative Bank p.l.c., P.O. Please note, weekends and federal holidays are non business days. Share. MY Honest Thoughts About Chime Mobile Bank | My Favorite & Least Favorite Features | Updated Review. Cathy is one of the many excellent Customer Success team members we have here at BankMobile and we are glad she was able to quickly respond and address your concerns. You can … Can teens even get credit cards? Paul. SuperMoney Net Recommendation Score -57%. I started an account with Current and everything was going smoothly. My money was stolen out my account back to back transactions all within the same day all less then an hour. Apply for a free, award-winning and fully-licenced UK bank account in minutes, with protection for your money up to £85,000 from the Financial Services Compensation Scheme. Glad to see she was abler to quickly address your concerns. Thanks so much for the kind words regarding Jenny! Number of apologies 0, number of offers of compensation for the hours spent 0. Very easy to register and the mobile app is fantastic and they have a Apple Watch app also. :). Mobile banking is no longer a digital luxury but a requirement as consumers have adapted the banking through their smartphones. 12 Cons. Some innovative features include tracking spending and savings through the app, as well as making money transfers easy. I have missed at least 2 sales due to not having my funds available to me. Parents love being able to track their teens’ spending, budgeting, and saving, and it’s a great way for them to encourage teens to develop healthier spending habits. Parents can even use it for grade incentives and transfer money to the teen after report cards come out (or take money away!). Thanks again! We appreciate it!! I was given incorrect information several times increasing the level of frustration everytime. With this release we've fixed a few bugs, and also made a couple more tweaks and service improvements. Do not rely on this bank for anything other then a delivery method to recieve funds from school I would highly advise students who recieve funds through bank mobile to open an account with a reputable local bank and transfer the bank mobile funds into it as soon as possible. Transparent banking on the go. The lowest-rated Android apps was M&T Bank, with 2.3 stars and 63% negative reviews. Some teens equate it to having a job since they are seeing themselves receive money once they have finished a task. Common complaints for low-ranking apps include the fact that critical functionality such as the dashboard loading properly does not work and that the app is merely a link to the mobile website. Please contact us again if needed. Glassdoor has 47 Bankmobile reviews submitted anonymously by Bankmobile employees. Current support is quick to respond and that they make improvements based on customer feedback. I am glad she was able to help you. Karey is amazing! The agents when you finally get one on the phone, are rude and unable to offer any assistance. Current is a form of banking for teens that allows parents to link their own bank account with a Current account. Canceled the card and they kept the money left on card. and are subject to … So it’s no surprise that the bank focuses on offering the best mobile banking experience it can. Jenny is a great Customer Success Specialist for BankMobile and thrives at resolving issues for customers. 16 Feb 2021. I am thrilled to hear Mike provided you with excellent service. Current seems geared more towards teenagers while Greenlight has more of a “younger child” feel to it. Ally Bank: Best Mobile Banking App for Customer Service. Take care!! Almost half of the reviewers rated BankMobile with an excellent rating and only 29% of reviewers gave the bank a very low rating of 1 star. Calling 0345 124 1400 or +44 1495 28 12 97 if you’re abroad. They are not reliable with deposits and horrible customer service. We update the Virgin Money app regularly to bring you the best experience. Bank mobile can continue to hide behind their policies and procedures. Get Paid Faster. Thanks again! Even if they can, credit cards usually have ridiculous interest rates, and they aren’t the best tool for teaching financial responsibility since they are essentially spending money they don’t have yet. Thank you for the review! Many even say that it encourages them to save it, especially after seeing how much they spend. He helped me create my new account and was very kind and patient with me. Current’s features allow parents to set up chores for teens to do, and once the chores are finished, the money is transferred to the Current account. I generally do not have any issues with either account, however, I did recently encounter an issue that had me upset. We appreciate the kind words about Cathy! It appears your account was in a dormant status. Paul, Thank you Shanice for the review and we are glad Jenny was able to quickly address your issues when you contacted us directly. Sad my money was stolen from me out my account!!! Paul was extremely helpful! For example, a parent can use the app to restrict ATM withdrawals or to restrict spending at a particular store. He was quick to respond and assisted me every step of the way. Its standard current account '1st account' doesn't … Mike, Thanks Nelson for the review! Registered in England and Wales No. Current is an online and mobile app platform that can be used by parents to give their teens access their own money. Still not sure about MOBILE BANKING R&D? Jenny made the process of getting my account reinstated quick and easy. Thanks again! Box 101, 1 Balloon Street, Manchester M60 4EP. They were patient and helpful and clear with the instructions! Thank you Smoi for your review! I guess it wouldn't have been so bad had I been given the correct information as to the policy and procedures the first time. After parents link a bank account to their Current account, parents can transfer money to the account for teens to spend. Hi Youssef. mocha 455 , 05/02/2021.