isetan voucher redemption
Isetan will not be liable for missing items after the delivery of your order and such delivery shall be at the Customer’s sole risk. 6.04) How do I earn i-points as an Isetan Privilege Cardmember? Redemption of Voucher(s) is subject to the terms and conditions … Ans: Regardless of in-store or online, 1 i-point will be awarded for every $1.00 nett amount purchase (excluding GST) at Isetan Departmental stores and 1 i-point will be awarded for every $3.00 nett amount purchase at Isetan Scotts Supermarket (excluding GST). You can also store multiple delivery addresses in your account. Tang Plaza, TANGS VivoCity Get a S$15 voucher with a min spend of S$200, when you shop at TANGS 6.26) Can I redeem my points to store credits online and use them in store? Decrease Quantity: Increase Quantity: Quick Add. Ans: Click on the sign up button located at the top right of the main page. Ans: Yes, it costs $10 to be an Isetan Privilege Cardmember. 5.02) How do I proceed with a return/exchange? The voucher’s validity period is 6 months from the date of issue List of stores is accurate as of 25 October 2020 (and may subject to change without prior notice). Ans: Yes, your available points are shown in the tab. Ans: Under the tab, key in the number of points (nearest 100s) which you wish to convert into store credits and click on “Redeem points”. Choose your delivery time slot and proceed to pay. Ans: Yes, we do. Isetan Members Card Reward Redemption To all IMC/ IPC members, kindly collect your rebate vouchers from our respective I-Club counters from SEPT 1 – NOV 30, 2020 . We reserve the right to request for a valid photo ID to verify recipient’s age upon delivery. Redemption capped at 5 vouchers per customer. If your total order value is lower than your available store credits, store credits used will be identical to your total order value. Outlets . There will be no refund for Regular Members who switched to Go Green after the membership fees had been paid. Amount purchased must be $100 gross and above. Any exchange should be made within three days of purchase. An Authority To Leave means that the responsibility for goods are transferred to you or your receiver. Ans: Yes, you may by clicking on the “preview” button to preview the gift certificate before sending it by email. • Multiple vouchers can be combined for a single purchase. T&Cs apply. 6.07) What happens to my points at the end of the 6 month qualifying period? Alternatively, bring the non-perishable item down to the Isetan Scotts store and present your item together with the original invoice to our staff at any cash counter. If you are unsatisfied with your products for any reason, please Contact Us immediately. 6.23) Can I link my Isetan Privilege Cardmembership to my online account? Ans: Yes, you may go to page and key in your Isetan Privilege Card Membership number and NRIC. Ans: We do allocate a certain number of orders to our delivery time slots. Please exchange the Reward Certificate for Isetan Vouchers at Isetan Scotts, Customer Service Counter, Level 4. Simply let us know the event you are organising with your budget, and we will assist you with the appropriate gifts or prizes for your event. Ans: Please refer here, alternatively our delivery timings can be found below. Extension of Expiry Dates. window.mc4wp = window.mc4wp || { *Any exchange should be made within 7 days of purchase. Ans: Membership information can only be updated through a form found on the account setting page, where a change of e-mail, mailing address and phone number is allowed. Ans: $100 gross for all Isetan Privilege Cardmembers and non-members. Click the ‘Redeem Now’ button. Ans: No, we currently do not have this option. Application for must be made in person at the Customer Service Counter at any Isetan Stores. Upon redemption of points to store credits, store credits can be used to purchase items on our online store but cannot be exchangeable for cash/for use in our departmental store. We will do our best to inform you of when Isetan will experience such maintenance. Ans: For food safety purposes, we have to separate the items in your order. For a pleasant experience during your purchase, please avoid peak hours which are between 12 – 2pm and 5 – 8pm daily and Saturdays, Sundays and Public Holidays. Redemption is valid from 24 February - 15 April 2021. 3.10) Can I choose not to receive my order in plastic bags? In addition, the use of gift certificates is not entitled to i-points. Ans: Yes, you can. All expired point will become void. Ans: Our online store will have online exclusive promotions from time to time. All Takashimaya Shopping Centre Food & Beverage (F&B) vouchers in $10 and $5 denomination with expiry dates of 31 Mar 2020, 30 Jun 2020 and 31 Dec 2020 respectively will be automatically extended to 31 Mar 2021 and will be valid for use at participating F&B stores indicated on the back of the voucher. Redemption of Rebate Voucher is limited to the Main Card holder. You would also have to pay all outstanding amounts before receiving a Platinum Card. Payment modes that are not entitled for Points Accumulations: Rebate Voucher, Cosmetic & Fragrance Promotion Voucher, Promotion Coupon and Parking Rebate Voucher. { Our online store is optimised for mobile view and all available payment methods are available as well. Refund by cash is not allowed. Ans: All items purchased online can only be returned to Isetan Scotts Delivery Counter, Level B1 (located at 350 Orchard Road, Shaw House, Singapore 238868). 6.32) I am an Isetan Platinum Cardmember. Any rebate voucher not redeemed within a specified period will be forfeited. 6.28) Can I use store credits/e-vouchers/gift certificates to buy gift vouchers/gift certificates? 6.21) Can I convert from Isetan Privilege Card Membership to a Platinum account type? Ans: No, any attempts to purchase gift vouchers/certificates using these methods will be voided. The RM50 Isetan Vouchers are valid for usage at Isetan Suria KLCC only. Redemption Price Range: Any Price Up to S$50 S$51 - S$100 S$101 - S$200 S$201 - S$300 S$301 - S$400 S$401 - S$500 > S$500 Sort By: Default Price Low to High Price High to Low Product Name A - Z Product Name Z - A 3.09) Do I need to present identification upon delivery when purchasing alcohol? Perishables refer to Fruit & Vegetables, Meat & Seafood and Frozen & Chilled items. 1.14) Who do I contact if my problem is not listed here? Click and Collect (at least 1 hour in advance), Charge (Inclusive of GST) per trip per address. Kindly note that the redemption of points into store credits is irreversible. Unredeemed i-points cannot be transferred to another account and has no monetary value whatsoever at any point of time. Redemption of Rebate Voucher. However, once converted, this decision is final and cannot be converted back to a Platinum account type. Please Enter Your Particulars NRIC/FIN/Passport no. If you are exchanging an item, you may wish to check the item's availability at a particular store by calling us. 3600. There is no refund policy for cancellation of the membership fee once paid. Please bring your NRIC and letter along and proceed to your designated customer service counter for collection. 2.09) What if I’m not home when my order arrives? Ans: You will be charged for your order upon receiving order confirmation in your email. IPCM will be required to sign of acknowledgement and approval for such redemption. TREATS Voucher must be exchanged for an equivalent value of Isetan Gift Voucher(s) at the Customer Service Counters at any of the ... of the bill after the total value of the Voucher(s) is deducted. This would mean that you can only spend your store credits online or through the iOS App upon redemption of points online. 6.10) Why are my i-points not updated after checking out? Ans: We have sent letters to all Isetan Credit Cardmembers during February 2017. You will receive an email after sign-up with redemption voucher to present at your selected counters until 15 April 2021 or while stocks last. 2.Mail package to the following address: Isetan Scotts Delivery Counter 350 Orchard Road, Basement 1 Shaw House Singapore 238868. Require 10 credits to redeem for this voucher. RM150 Hard Rock Café Kuala Lumpur Voucher: 30: 1722: Instant Redemption in F&B outlet at Concorde Hotel KL (1 point = RM5) 1: 1735: RM200 Isetan Voucher: 40: 1736: RM200 Aeon Jusco Voucher: 40 . Forfeited Points/Miles will no longer be available for redemption in instances where the Citibank credit card account tied to Citi ThankYou Rewards has been closed at your request, or canceled by Citibank due to delinquency, before such Points/Miles were redeemed. Ans: Yes, we do. Ans: By default, if you are entitled, you will receive a letter which states the Isetan Rebate Voucher amount that you are entitled to. (function() { } 1.01) Where can I get more information on Isetan's delivery information? Members can earn points for purchases made at any Isetan Departmental Store and Isetan The Japan Store including Foodmarket, Eat Paradise, Restaurant & Caffe Gino. Upon account registration, add products to your cart. The Isetan Privilege Cardmembership number can be found below the barcode. } Ans: $15 is charged for all orders under $100 gross. 3600. *T&C apply. 6.37) Can I link my Isetan Privilege Card instead of my Platinum Card to my online account? Ans: The card membership is valid for 2 years from the date of issue. Ans: You can discover all the benefits here. On the ‘Redeem Points’ page, input your desired quantity of the Rewards item. Voucher is not applicable at Isetan Wisma Atria. Voucher not to be used in conjunction promotional activities. Ans: For payments by (1) MasterCard, Visa or Amex cards, order statuses will be "Awaiting Payment"; (2) Paypal, order statuses will be "Awaiting Fulfillment"; (3) Once payment is verified, order statuses will be "Awaiting Shipment"; (4) Once Orders have been delivered to customers, order statuses will be "Completed". Ans: All orders are final. 3600. Ans: You will receive an order confirmation in your email. Can be used in Peninsular Malaysia only. Simply check your e-mail for the login details and reset your password. $50 ISETAN Cash Voucher , ISETAN (Singapore) on Fave. Ans: Yes, proceed to our customer service counters at any of our stores and we will provide you with a physical card upon showing your registration details received by email and NRIC. *Points period from July to Dec 2020... *Voucher validity till 30th June 2021 6.09) What benefits are there to signing up for an Isetan Privilege Cardmembership? 6.35) Am I charged for replacing a lost/damaged Isetan Platinum Card? 6.36) Can I link my current Isetan Platinum Cardmembership to my online account? TANGS Singapore is having their Promotion with Standard Chartered.Receive S$15 TANGS.com promo code or voucher with a min spend of S$200. Simply use the same gift certificate upon your next order checkout. *Kindly present your IPC/IMC card & IC/Passport for redemption. 1.11) How do I unsubscribe from marketing email communications? 2.06) Where can I get my order delivered to? Any perishables, frozen or chilled items will be packed with ice packs to retain its freshness when you receive it. Credit card purchases are returned to the same credit card that was used in the transaction. Sampling begins in … Ans: Please note that the following purchases are not entitled to i-points: (1) Purchases of Isetan Gift Vouchers, (2) Liquors, (3) Services/Workshops, (4) certain discounted merchandise and (5) any other products or services which Isetan (Singapore) Limited may from time to time prescribe. Ans: 10.30am-1pm, 1pm-3pm, 4pm-7pm, 7pm-9pm. Ans: Kindly check your products upon delivery. Isetan is a lifestyle departmental store retailing a range of products covering electronics, beauty and wellness, fashion apparel and more. Your existing eVouchers and store credits accumulated and their respective expiry dates are listed in the tab. Valid till 31 March 2021. 6.15) Can I view my point balance online? } 6.33) Do you still charge annual fees for the Platinum Card? Ans: You might want to try the Forgot My Password option or Contact Us. Isetan Gift Voucher RM 50 at Maybank TreatsPoints, myTREATS 6.27) Can I convert store credits/eVouchers into physical vouchers and gift them to my friends? Present the IPC / IMC card to the cashier before payment is made to start accumulating points. Ans: Store credits are redeemable from points accumulated by making purchases as an Isetan Privilege Cardmember. Ans: Isetan Privilege Cardmembers are entitled to redeem store credits upon accumulation of at least 300 i-points within each 6 months’ period, starting from the month of issue of membership. Once those time slots are taken up, there is no longer an option to select those time slots. Ans: No worries, the items will be saved for your next order for a limited time only and are subjected to stocks’ availability when you return to visit our site. 7.03) How many times can I use my coupon code? Ans: Kindly check your products upon delivery and Contact Us with list of items not delivered. Existing Platinum Cardmembers can link their details in the change details form found in account settings. Store credits can then be spent for online purchases. Simply key in your Isetan Privilege Cardmembership number and NRIC in the account settings page. 2. We apologise for any inconvenience caused. We currently do not deliver to Jurong Island and any outlying islands. Isetan Members Card & Isetan Platinum Members are point accumulations cards. These discounts will only be available online and not in our physical store and vice versa. This impacts our delivery schedule and resources, which results in us not being able to serve you to the best of our abilities. Login to your HSBC Singapore Internet Banking account. Please present your Identity Card and IMC or IPC card upon redemption. 6.25) Can I spend eVouchers accumulated in the Isetan Privilege Card iOS App at the online store? For our corporate customers, we can deliver the gifts or prizes to your offices. 6.24) Where can I view my Isetan Privilege Cardmembership number in the iOS App? Please bring along your existing Isetan Credit Card or NRIC for verification purposes. 3.06) Can I purchase in bulk and corporate gifts? Customer will receive notification via SMS, Email, and Isetan Newsletter and In Store Posters. Till today, Isetan works with over 1000 Malaysian manufacturers and designers to develop as well produce suitable, and high quality merchandise catering to our customers’ needs. Click on the shopping cart icon for the checkout button. Ans: We will pack and handle your order with utmost care. Terms and Conditions: Maximum 2 combined receipts per redemption. 1.13) How do I change my mailing address? Same day deliveries for order made before 11a.m. Ans: We currently accept MasterCard, Visa, American Express & Paypal. It takes up to 24 hours to update your point balance. The updated purchase points are shown in Customer’s purchase receipt. IPCM has to present IPC to redeem his/her accumulated points. Do Contact Us if you have not received this e-mail. 6.19) How do I renew my Isetan Privilege Card Membership online? })(); Departmental Stores in KLCC, The Gardens, 1 Utama and Lot 10. 6.40) I am an Isetan Credit Cardmember; is my card still valid and do I get a Platinum Card? 66211 Ans: The minimum age to purchase alcohol in Singapore is 18 years old. 6.29) What is the difference between Isetan Privilege Card and Platinum Card? However, if your purchases exceed $3,000 within 2 years, the renewal fee would be waived. 1.12) How do I change my delivery address? 1.06) I’ve forgotten my password, how do I reset it? Ans: Yes, you are still entitled to direct discounts for your purchases. Ans: Yes, you are required to sign up for an account before making purchases online. 5.Voucher must be used upon redemption and presented before payment. 6.03) Am I eligible for an Isetan Privilege Cardmembership? Physical CapitaVoucher(s) will only be available for corporate bulk purchases and for redemption by Amercian Express® CapitaCard card members. 6.06) How long does my Isetan Privilege Card membership last before requiring renewal? 7.08) Can I preview my gift certificate before proceeding with purchase? Ans: It takes up to 24 hours to update your point balance. Ans: Simply click on the Forgot My Password option at the log in page and the detailing instructions to reset your password will be sent to your email inbox. This membership will be valid for two years. What am I supposed to do next? Ans: You can change your delivery address by modifying the delivery address in the Account Settings page after you have logged in. DBS Live Fresh Supplementary Card Annual Fee Waiver. 4.04) What happens if my payment method fails? If required, do contact us on the Contact Us page so we can resolve your issue. DBS Points. If you would like to redeem your points into physical Isetan Rebate Vouchers to spend in store, kindly do so at our customer service counters at any of our stores. Ans: Yes, all points accumulated from in-store and online purchases are accumulated and shown in your page. on: function(evt, cb) { If that fails, please contact us on our Contact Us page, by e-mail or call 65-6733 1111 (11 a.m. – 9 p.m.). The Prizes is subject to the terms and conditions as stipulated by the travel agency and/or ... redemption and/or usage of the Prizes. Isetan is a leading corporate group in Japan’s retailing industry. Voucher is not applicable for customer birthday offer and other promotions, only applicable for regular-priced art pieces. We do not deliver on Sundays & Public Holidays. Ensure that you are on the latest version of a browser, and if problem persists, please Contact Us. There is something for every member of your family. $50.00. Redeem your Ginseng Sampling Kit today! Click to apply for Isetan Privilege Cardmembership. The accumulated point will be expired after one year from the last purchase, which will be printed on the card. 3.04) If I select the collect in store option, where would I collect my order from? Redeem your IPC/IMC Rebate Voucher from now till 31st May 2021 at any Isetan I-Club Counter. Ans: Please click on the "Unsubscribe" button at the bottom of your email to stop receiving marketing emails from Isetan. Ans: You can click on the “Notify Me” button if the product is out of stock. Ans: Contact Us and we will respond as soon as we can. Select your desired credit card to redeem from. eVouchers accumulated in the iOS App are equivalent to store credits in the online store. 2.08) What are the delivery costs for orders under $100 gross? Ans: After logging into the App, press “My Member ID”. Isetan $50 Gift Voucher. Members must be at least 16 years and above. Existing Isetan Privilege Cardmembers are able to link their membership in the account settings page by keying in your NRIC and Isetan Privilege Membership Card Number. Alternatively, you may call our Customer Service hotline at the back of your Card for any redemption at a nominal fee of 800 Membership Rewards points per call. 5.04) What happens if I received an expired item? What am I supposed to do next? Ans: Yes, this can only be done through the Isetan Privilege Card iOS App. Ans: Yes, you can. Ans: You may collect your order from the delivery counter at the Isetan Scotts Supermarket, level B1. expired $100 Isetan Cash Voucher for $95 at Fave JSQUARED on 08/12/2020 - 22:25 myfave.com Fine Print: Valid for in-store purchases only The vouchers can be used at all Isetan outlets (Isetan Scotts including Isetan Supermarket, Isetan Serangoon Central, Isetan Katong and … Redemption of Rebate Voucher is limited to the Main Card holder. 7.12) Am I entitled to free delivery if using my gift certificate results in my order value being less than $100 nett? Alternatively, do Contact Us! The gift voucher is responsibility of the holder. Redemption of Voucher(s) is subject to the terms and conditions … Ans: You will have to produce a physical invoice that you received in your order confirmation email.