And so any way that these big companies can maximize their profit they will. PAT McGRATH, REPORTER: (To Julian Rait) So how would you characterize Victoria's public health response to this pandemic? They were mostly about 65% imported cases through overseas travel, but it was a very, very precarious situation that could have gone either way. STEPHANIE MARCH, REPORTER: Tonight on Four Corners we examine what went wrong in Victoria and how coronavirus infections spiralled out of control. And I think some of them were ok with that, some of them were uncomfortable, with the lack of kind of official direction. JULIAN RAIT, PRESIDENT OF THE AUSTRALIAN MEDICAL ASSOCAITON (VICTORIA): Well I was hearing from frontline emergency staff that they had concerns about the arrangements for transport of positive patients from the quarantine hotels who were getting medical checks at the emergency rooms. STEPHANIE MARCH: The Al Taqwa cluster was linked to Victoria’s biggest outbreak at public housing towers in Melbourne’s inner north. “It went from one, it went to five. Well the security industry doesn't work like that. Four Corners has established it was a hotel staff member who had been working in the lobby. Directed by Björn Rallare. STEPHANIE MARCH: They were also concerned about travel arrangements. That is unacceptable to me. We are located on the beautiful Gig Harbor historic waterfront. No PPE, no proper training, and it's a feature of, of this sector where there is a lot of subcontracting. We will be happy to check our inventory for you! We tried every agency, we accessed the government, we informed the Department of Human Services, we informed the public health unit, we informed the quality and safety commission. And I- I just remember seeing her eyes. The fear within the community that if we get tested we gonna be even more marginalized, we’re gonna be even more discriminated. “When I saw the first case in the hotel quarantine, that was a real red alert.” World Health Organisation adviser and epidemiologist. Couple of days later we got a text message from the Department of Health saying that one of my child who goes to Al-Taqwa, 12 year old, she's grade seven, was a close contact, she needs to self isolate at home. If you don't see what you are looking for here, drop us a note at info@secondwaveattheboatyard.com. We didn't have the staff. Once there, she tested positive for coronavirus. The fact is, everyone in Australia or almost everyone in Australia is non-immune to the virus and the virus is there. STEPHANIE MARCH: The virus was quietly spreading. We offer a convenient location with ample parking, rare and unique finds, knowledgeable courteous staff, and Eco-friendly re-use of good gear! TONY CARBONE, LAWYER: I've received calls of, at least, 20 different people who have had loved ones in the centre that have all said that there's no one attending to my mum, no one attending to my dad. COMMISSIONER MICK FULLER, NSW POLICE: We’re not getting the sort of compliance that I feel we need and that’s why its important tonight we really switch over to a much more controlled police style operation and again I acknowledge some people won’t be happy with that but I truly believe this will bring an end to this much, much quicker than just relying on individuals. The department of jobs - contracted three large security companies - Wilson Security, MSS and Unified - to provide guards to more than a dozen hotels. CHRISTINE COCKS, RYDGES GUEST :The guards that didn't have their gowns on would be wearing gloves and masks, but that doesn't necessarily protect you. My biggest fear is we concentrate so much on what's in front of us that we don't stop to think about preparing all the other homes. Um, Done so what impact did that have on those patients? STEPHANIE MARCH: Hotel quarantine was to be the barrier to stop the virus spreading. With Sebastian Spence, Rob LaBelle, Kathryn Anderson, Gerard Plunkett. STEPHANIE MARCH: The health department placed government officials in each hotel to oversee operations. PAT McGRATH, REPORTER: So how would you characterise Victoria's public health response to this pandemic? DR ANNALIESE VAN DIEMEN, DEPUTY CHIEF HEALTH OFFICER VICTORIA: There has been some closer mingling of these guards that we would like in the work place. I think it's a whole maze of issues where everything has just lined up to allow this to happen. EPPING GARDENS FAMILY MEMBER: I want to see my mum. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. They haven't been cleaned. Is Foster too late to stop it? It can also be seen on ABC NEWS channel on Saturday at 8.10pm AEST, ABC iviewand at abc.net.au/4corners. The second wave. JULIAN RAIT, PRESIDENT OF THE AUSTRALIAN MEDICAL ASSOCIATON (VICTORIA): I think we've known for many years that the particularly the public health teams have been underfunded and under resourced in Victoria, and also the Department of Health and Human Services which was formed in 2015, really has what I would call a dysfunctional and byzantine organizational architecture so this has kind of given rise to I think the situation we’ve seen here. STEPHANIE MARCH: At Epping Gardens residents' families were locked out. We're in the middle of a pandemic. You know what I mean? Foster investigates a UFO sighting and gets involved with some local peoples problems. Some have already reached dead ends, while others will crash hard. STEPHANIE MARCH: Theatre nurse Shazeli Osman, whose daughters caught COVID 19, worried that many in his community were reluctant to get tested. STEPHANIE MARCH: Fewer and fewer staff were now coming to work – some were infected, some were close contacts, others simply fearful for their own families. And what I am saying is, first of all, that I don't think that they were neglected. THE SECOND WAVE, reported by Stephanie March and Pat McGrath, goes to air on Monday 17th August at 8.30pm. STEPHANIE MARCH: As the number of new cases climbed the state’s contact tracing system was failing to keep up. STEPHANIE MARCH, REPORTER: Despite the risk, in June Victoria lifted some lockdown restrictions. Whatâs a second wave? It is replayed on Tuesday 18th August at 10.00am and Wednesday 19th at 11.20pm. Are we over the peak of the second wave? She deserves respect, and she didn't get it. I don't think any one person or group can be singled out as being responsible for the spread of COVID that started in Rydges. GREG REEVE: Well, it's fair. STEPHANIE MARCH: By June 20… the daily number of new cases hit a two month high. I knew she was going to die one day, but I never thought I'd, I'd not be able to say goodbye, or at least hold her hand through it. I feel for all and every one of them, and the staff, families, staff and residents, if I could have done it any different, I would have. They provide one face mask per shift. Infectious diseases spread via contact between infectious and susceptible people. PROF MARY-LOUISE MCLAWS, UNSW EPIDEMIOLOGIS, WHO ADVISOR: I've been stalking the data for a long time andI was watching the numbers go up. A worker at Rydges tested positive for COVID-19. There were nearly 300 cases where authorities didn’t know the source of transmission. The way they was running, they're running very awful. There were no, there were inadequate beds, inadequate staff and a range of other matters that I think is well publicised now. That's what we all need to wrap our heads around in order to change our behaviour and all do our bit to stop things getting out of hand.” Global biosecurity expert. What's going on? For many it seems that the coronavirus has been eliminated in Pakistan. STEPHANIE MARCH: By mid-April, the Australian Medical Association in Victoria was getting reports from members working in hospitals and the quarantine hotels about problems. Britain can probably withstand a second wave better than the first. STEPHANIE MARCH: Among the hotels used was Rydges on Swanston. The effects of the emissions are rarely known. “The reason that we were doing it was to protect Australia…we were, in reality, the sterile barrier between potential COVID infection and the rest of our country.” Quarantined passenger. And then a couple of days it went to 61.” Son. RAINA MacINTYRE HEAD, KIRBY INSTITUTE'S BIOSECURITY PROGRAM, UNSW: The two most important things to stopping the spread is, one, finding all the cases so that they can't infect other people, isolating them, and treating them. Clusters were popping up across Melbourne … and growing. So there is no much social distance, no proper training. It quickly spread across the Western world with an aim to increase equality for women by gaining more than just enfranchisement . The Australian public were highly cooperative. So, if Victoria has 100 homes affected now, there's another 2,600 homes in Australia. And it's on record. STEPHANIE MARCH: Donna’s mum Maureen also caught COVID-19. Space to play or pause, M to mute, left and right arrows to seek, up and down arrows for volume. There was a moment of, "Oh no, I've gone to work, I've interacted with everybody." STEPHANIE MARCH: As the clusters grew and spread… the premier locked down the worst affected suburbs. You don't have to." What sort of training? JULIAN RAIT, PRESIDENT OF THE AUSTRALIAN MEDICAL ASSOCAITON (VICTORIA) We had a whole host of concerns around how the hotel quarantine system was being managed in terms of resourcing and also in terms of the protocols being used, of which infection control was one of the issues we raised. I don't wanna pass this disease to them. But do they understand how psychopathic this virus is? And what this health crisis has shown us, is that they're neither. This is not about blame, its not about those sorts of issues. And you have to sort of expand the testing and really look hard for cases within the timeframe of the incubation period which did happen, eventually, by June. I said, "Yes." BRETT SUTTON, CHIEF HEALTH OFICER VICTORIA: Look there’s an inquiry that’s upcoming. If you rub your face with a gloved hand and then after the glove is off you scratch again, put it in your mouth, into your n- near your nose, you're away. STEPHANIE MARCH: In this war against the virus, the Federal Government offered the help of the defence force but it was up to each state and territory to decide who would run their hotel quarantine program. “PETER”, SECURITY GUARD: Well, my mate, he knew someone else, they were looking for the guard. The womenâs movement of the 1960s and â70s, the so-called âsecond waveâ of feminism, represented a seemingly abrupt break with the tranquil suburban life pictured in American popular culture. Dozens of them had tested positive for COVID-19, including Queensland oncology nurse Christine Cocks, an expert in infection control. Sorry is a word I’m not afraid to use. 34 talking about this. JULIAN RAIT, PRESIDENT OF THE AUSTRALIAN MEDICAL ASSOCAITON (VICTORIA) Many of the health officers that have been seconded from other states to assist Victoria have noticed how much or how much further behind Victoria is compared to other states in terms of their IT preparedness for a pandemic. PAT McGRATH, REPORTR (to Peter): Do you think guards, individual guards like you have been unfairly blamed for what's happened? I- I don't know where we stand, but something's not right. They're very good at extracting profit and moving risk onto individual workers. Much of the key to Australia’s success lay in the enforced quarantining of passengers returning from overseas. What's really terrible is that the signs were there, and that should have been addressed not only by the Andrew Government, but all the states' government and the federal government probably before that. With the second wave of the pandemic sweeping across Europe there is now more that unites the Scandinavian approaches than divides them. That all they have to do is do one small thing that's wrong, and they could then acquire it. I called the number, and he text me, uh, WhatsApp me later on, "Are, are you available to work tomorrow?" Uh, I can still see that call, as though it happened just today. Created and written by Robert and Michelle King, The Second Wave follows an unexpected, deadly second wave of the coronavirus outbreak in New York City. We had a peak in cases. I passed, you know, patients in the waiting room and I just thought, if I've brought this down on their heads and everybody in the clinic has to quarantine for two weeks now and all our patient surgeries have to be cancelled, it's going to be a nightmare. From the 1890s and early part of the 20th century, much of the women's movement focused on general societal inequalities and, such as poor working and housing conditions, while also focusing on social ills such as alcoholism and prostitution. Acceptable means there is only two feet difference between us and the g- uh, the guest were walking through the corridors, who arrived from internationally, they were, want to go to their rooms. The âSecond Waveâ brings relief, clarity, understanding and comfort to all souls who have struggled throughout this lifetime. Every day, we're getting notifications saying, "My father's died, my mother's died, my grandmother's died." The tests revealed the virus had spread like wildfire - 60 residents were positive and 22 staff. So, I just went to sign in, and they said, "Go to level 12," if I'm not wrong. STEPHANIE MARCH: On May 26 the hotel quarantine barrier was breached. Our luck was to be an island nation with advanced warning, but it was leadership that closed our international borders much earlier than others. Second wave feminism is a term used to describe a new period of feminist collective political activism and militancy which emerged in the late 1960s. It was a reaction to women returning to their roles as housewives and mothers after the end of the Second World War. TITLE : THE SECOND WAVE STEPHANIE MARCH: At the end of March the COVID-19 pandemic was raging around the world. They were given, uh, perfunctory, uh, documents to tick and flick, and generally directed to go stand on a floor and don't let anyone move. In this case, Northern Health. “PETER”: One a shift, for 12 hours for one mask. There is no paid training. SUZANNE AGNELLO: We really started to get quite worried. PROF. RAINA MacINTYRE Head, Kirby Institute's Biosecurity Program, UNSW: The hotel quarantine was a smart move because there were instances before that where people were breaching the home quarantine. STEPHANIE MARCH: By the end of June the virus was spreading out of control. Workers who actually have to physically stand there and make certain that the, that the facility is secure. STEPHANIE MARCH, REPORTER: For months Australia was the envy of the world in suppressing COVID-19. Two days later five more guards from that same hotel tested positive. SUZANNE AGNELLO: This is a woman 92 years of age. Restrictions were being lifted around the country and preparations were under way to open interstate borders. STEPHANIE MARCH: Close to one thousand four hundred residents in Victorian aged care have been infected with coronavirus in the last seven weeks. I want to make sure she’s all right. She didn't get the care we thought she was going to get at Epping Gardens. Jeff Brownâs latest prediction is being referred to as The Second Wave. PAT McGRATH: And when you went on your break, did you take your mask off? He said, "Just follow the guards who've worked there before." JULIAN RAIT, PRESIDENT OF THE AUSTRALIAN MEDICAL ASSOCAITON (VICTORIA): Well, it's been inadequate, clearly. With the virus emerging in other states, experts are warning all Australians to heed the lessons of Victoria and its second wave. It seems to me that you know, Victoria and the Department of Health and Human Services has almost like a fax machine style IT capability, compared to a more contemporary one that we see in other states. There will be no reason for any of those residents to leave their home for a period of at least 5 days effective immediately. DANIEL ANDREWS: The public health advice is to close those 9 towers. Not a video training, not an online training, one-to-one training for a couple of days before the guards go onto the job, that should be paid training as well. Would they treat their own grandmothers like that? They also had a number of different types of jobs in the community, and as a result of that they would move freely through different types of work places. So we did everything we could to mitigate the risk but the impact is you’ve got a whole group of people that are in there together and we don’t know who is positive or negative for what I think one could understand is seemingly an unreasonable amount of time. Second-wave feminism was a period of feminist activity, and though it began in the United States in the early 1960s, it lasted roughly two decades. STEPHANIE MARH: On June 17 a guard working under MSS Security in another quarantine hotel, the Stamford Plaza, tested positive for COVID-19. He said, "You get $29 an hour." He said, "You got a business suit?" Second Wave is a fun place to shop, learn and share.We offer a convenient location with ample parking, rare and unique finds, knowledgeable courteous staff, and Eco-friendly re-use of good gear! Because ours didn't get it. And so the concern they had was about the transfer arrangements. What remains to be seen is just how bad it will be. And they need, they need to have a good look at what they're doing in there, and the government needs to have a damn good look too, because this cannot happen to more families. It's- It's- It's- It's, um, anxiety as you can imagine. We are working hard to get our collection of marine products online with more added every day! STEPHANIE MARCH: A staff member and a resident were diagnosed with COVID-19 four days later. STEPHANIE MARCH: In early July cases began to appear in large numbers in the worst places imaginable – aged care homes. The initial value of R (top graph) is 2.7 and drops to 0.8 with the lockdown, but goes back to 1.2 as lockdown measures are relaxed. STEPHANIE MARCH: To curb the spread, returned travellers had been ordered to go home and self-isolate for 14 day. GREG REEVE, CEO HERITAGE CARE: The whole 6. In July health care worker Kerry Shepherd was told by the health department her COVID test was negative and she went back to work. STEPHANIE MARCH: The Federal Health Department told Epping Gardens it had plan to source extra staff through agencies when a coronavirus outbreak occurred… but the plan didn’t work. The state, the country, had benefited from a mix of luck, leadership and relative preparedness. Nearly 80 residents and staff across 29 aged care facilities have now tested positive. JULIAN RAIT, PRESIDENT OF THE AUSTRALIAN MEDICAL ASSOCAITON (VICTORIA) Well, it's been inadequate, clearly. Second Wave is a fun place to shop, learn and share. They were safe up until that point. If people who recover generate a protective immune response, the outbreak will leave a growing trail of immune people. STEPHANIE MARCH: Four Corners can reveal the AMA wrote to the state’s health department giving detailed instructions on how it believed the quarantine program should operate. Would they treat their own mothers like that? ABC NEWS: As the number of new cases in Victoria again edges towards 300 the big worry is nursing homes. PETER, SECURITY GUARD: If the government decided to put the guards on the line they should have proper plan. Second wave. Kamal Siddiqi October 05, 2020. And it's been based on the fact that the private sector is more efficent and proficient. STEPHANIE MARCH: There are multiple accounts of the contact tracing system’s dysfunction. The government had been warned about the consequences of a second wave but, by the end of July, the scientists on Sage were reporting that they had ⦠"It doesn't matter if it's the first wave, or the second wave, or the 18th wave," Dionne says. But the nation’s leaders decided that wasn’t enough to stem transmission. They are the facts of the matter and Victorians are entitled to know that that’s what’s driving about half the new cases. And this is going to go on and on. And are we paying the attention to, who's dealing with that problem? So the hotel quarantine puts one extra layer of security in there. Second Wave @ the Boatyard is your source for consignment boat parts! SCOTT MORRISON, PRIME MINISTER: By no later than midnight tomorrow, that is 11:59pm Saturday, states and territories will be quarantining all arrivals through our airports, in hotels and other accommodation facilities for the two weeks of their mandatory self-isolation before they are able to return to their home. For months Australia was the envy of the world, with COVID-19 largely under control. So, you know we can't rely on everyone to do the right thing. On Monday Four Corners investigates how COVID-19 escaped back out into the Victorian community, wreaking havoc in the state and putting the rest of the nation in peril. It ⦠Some people had stains on their sheets as if the sheets were dirty. The hand out from government isn’t going to be enough, these kinds of fear. STEPHANIE MARCH: In Victoria, several government departments were responsible for the hotel quarantine program but its not clear who was in charge. REPORTER: (At Brett Sutton press conference): TO Do you think it’s been botched, hotel quarantine? He estimates that 92 percent falls out. But perhaps some earlier contact tracing might've revealed more, more cases. First wave coffee can trace its roots back to the 1800âs, when entrepreneurs saw a market for providing coffee that was both affordable and âready for the potâ. These aren't healthcare workers. It is replayed on Tuesday 18 th ⦠The concept of âwavesâ of feminism was itself only applied in the late 1960s and early 1970s and therefore its application to a previous era of female activism tells us⦠Once enough people are immune, there are fewer susceptible people to becom⦠Done What I came to understand is that that was not, in fact, allowable. And the guys, I asked the guy, "What do you want me to do?" “Most of the people working there, they’ve got other jobs. There’s a large cohort of security guards and other workers and unfortunately it does appear that quite a few have worked for single or multiple days whilst infectious so we do expect that there are quite possibly going to be more cases linked to that outbreak. DANIEL ANDREWS, VICTORIAN PREMIER, PRESS CONF: This morning I received the most comprehensive genomics briefing that I have received throughout this pandemic and what that briefing provided and put to me very clearly is that at least a significant number and potentially more of the outbreaks in the north of the city are attributable via genomic sequencing to staff members in hotel quarantine breaching well known and well understood infection control protocols. SHAZELI OSMAN, AL-TAQWA PARENT: On Monday I think it might have been the 29th of June that we got a text message from Al-Taqwa saying that a staff member who tested positive. STEPHANIE MARCH: Many of the residents in Epping Gardens suffered terribly – meals missed, medication forgotten, unshowered for days. ANNA MARIA MATTIA, CARMELA’S GRAND-DAUGHTER: I never thought I'd, I'd not be able to say goodbye, or at least hold her hand through it. The Federal Government finally decided to send in defence force medics. In the absence of any control measures, an outbreak will grow as long as the average number of people infected by each infectious person is greater than one. So as soon as you lift restrictions, you'll start to see transmission increasing and cases increasing. The next day she got an alarming message. STEPHANIE MARCH, REPORTER: Unified insists all guards were required to do online and face to face infection control training but Four Corners has talked to multiple guards who say this wasn’t provided. STEPHANIE MARCH: The next morning she was told she was actually negative. All that changed when the news broke of a breach in Melbourne’s hotel quarantine program. But in terms of meeting their primary care needs, I will stay- say to- to this day that we were managing to deliver on that. PROF. RAINA MacINTYRE HEAD, KIRBY INSTITUTE'S BIOSECURITY PROGRAM, UNSW: It could happen anywhere. DANIEL ANDREWS, VICTORIAN PREMIER: This is what we must do this now. Every day, people are dying from Epping Gardens. RAINA MacINTYRE, HEAD, KIRBY INSTITUTE'S BIOSECURITY PROGRAM, UNSW: Until the latest resurgence in Victoria, Australia's success was really phenomenal. Private security companies were hired to guard the hotels. I just can't believe that they just dropped the ball and just let these events happen. DONNA O’BRIEN, MAUREEN’S DAUGHTER: I’ve … she's really struggling, and you know, I've had to have calls with doctors about, not about her future of getting better, about what they'll do if she goes into cardiac arrest, which is nothing. And most of people who working there, they got anothers, uh, jobs. He sent me text message, "Are you wanna do some work?" Coffee brands like Folgers and Maxwell House would quickly become household names across the United States. So are they good at that? PAT McGRATH, REPORTER (to Peter): What training did you get before you started? Reporters Stephanie March and Pat McGrath piece together what went so very badly wrong in Victoria. The Ruby Princess cruise ship had arrived in Sydney delivering hundreds of cases of deadly coronavirus to the nation’s door. According to the ZOE COVID Symptom Study UK Infection Survey figures based on swab tests up to four days ago, the number of daily new COVID-19 cases in the UK has improved, with overall figures starting to fall in a number of areas including Scotland and Wales. They had a live example in Europe, Asia. So what are you gonna expect? STEPHANIE MARCH: More than 25 Epping Gardens residents have died of coronavirus. We were doing brilliantly well. That all they have to do is do one small thing that's wrong, and they could then acquire it.” World Health Organisation adviser and epidemiologist. My question is how prepared are they for an outbreak? PETER, SECURITY GUARD: I wasn't surprised. A second wave starts with community transmission from previously undetected cases. PAT McGRATH: Are you sorry for what happened on your watch? ANNA MARIA MATTIA, CARMELA’S GRAND-DAUGHTER: What were you thinking, having a party, a baby shower, in a place that was supposedly Covid free. GREG REEVE, CEO HERITAGE CARE: I don't abrogate my responsibilities and I'm never going to say that. Not even single thing about COVID, all I know about the COVID is from television, not from the security, or no training whatsoever.