united electronic travel certificate vs future flight credit
I don’t want to end up irretrievably deep in the cancellation process only to find out FFC is still the only option. While ETCs previously expired just one year from the issue date, the airline doubled the deadline during the pandemic, giving flyers a full two years to redeem their certificates. I'm in a similar boat to you - ours is on 26 May. We were supposed to fly mid-March, and at that time you had to make some sort of decision before your original (ta && ta.queueForLoad ? You can risk that UA extends the same offer until June, when your trip is. Please note, if your vacation was purchased using Uplift, you’ll receive a future travel credit that reflects the total cost of your trip. Leading up to this, I had been following what United was offering in regards to canceling/rebooking flights. Two years on, 737 Max crisis costs continues to climb. Now ... United Airlines inaugural 777 flight DEN-ORD June 7, 1995; What if you bought air/hotel and foreigners are prohibited? Thank you, Lisa A. I guess I will, at long last, have to learn to use Twitter. Future flight credit can be used for travel on United, United Express ®, and partner-operated flights. Hands down, a travel certificate is more consumer-friendly than a flight credit on United Airlines. #17. Or, if you choose not to travel, you will also be eligible to receive a travel credit or refund upon request for the unused portion of your trip . These electronic travel certificates are now valid for 24 months from the date they were issued. Went in to look for the ETC choice but only FFC appeared to be available so I didn't go through with it yet. Has anyone asked this yet or know the answer? Electronic travel certificates are issued for a handful of reasons: "Electronic travel certificates (vouchers) can be used for travel on United and United Express-operated flights," a United spokesman told Business Insider in an email. Travel can occur after the expiry date. Does the future flight have to be the same departure/arrival airports? Will they have the same offer, or any offer, then? Essentially, the travel certificate has more flexibility in terms of travel date and travelers on your reservation, but the future flight credit can go towards a larger variety of airlines and can be used in third-party … On the surface it seems the ETC is a better option than an FFC due to the extended time of validity (24 mos vs 12 mos) However, the ETC is only valid on UA flights, not code-shares. Hands down, a travel certificate is more consumer-friendly than a flight credit on United Airlines. We have a ticket for departure on May 27 that we are planning to cancel. But even if they say their policy is flight credit, you can remind them that DOT RULES say you can choose a refund instead. Select "Change flight" and then "Edit" to make the following changes: Select "Continue" and choose a new flight option, Continue through booking to confirm your new flight. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106341761', '');}, 'log_autolink_impression');flights as many times as you want up until 12/24 months after booking. Thanks to the good info here and elsewhere I've learned the difference between an Electronic Travel Certificate and a Future (ta && ta.queueForLoad ? We will remove messages that include real names, e-mail addresses, phone numbers, street addresses, Instant Messenger handles and nicknames that are provided without permission from that user. If you cancel a flight, rather than change it, you can choose to receive an electronic travel certificate (ETC) for the full value of the original booking. Frontier Airlines Seat Question....Stretch vs Exit Row? They are usually provided in the email about the eCertificate or printed on the back of a paper certificate. The advantage to choose FFC over ETC is that you get to keep the same Record Locator and fare rules so you can change your flights as many times as you want up until 12/24 months after booking. Electronic Travel Certificates: 24 months from issue date; Future flight credit: 12 months from original ticket issue date* TravelBank: 5 years after last activity *Future flight credits for tickets issued between May 1, 2019 and Mar. I think that the FFC use "use or lose it" and Electronic Travel Certificate can be spread across multiple flights until exhausted but I have not seen an official source for this info. I’m the ‘travel captain’ for this holiday and have a bunch of fellow travelers that are also freaking out. To help with the uncertainty around future travel — be it summer vacations, conferences, events and more — customers now have until April 30 to make changes to, or cancel, any travel they have booked through the end of the year without fees. United Electronic Travel Certificates. How do I effectively communicate with an airline? And there are many benefits. Oops, in question #2 above I meant 10-2-19 original ticket issue date, if I take FFC have to travel by 10-2-20. You must use your flight credit by booking a new flight before the one year anniversary of the purchase of the original ticket. This only applies to "new" bookings made by Apr 30th (check the fare rules for your flight under the "penalties" section) and you lose the unused value if the new flight is cheaper than the original (unlike ETC). Unfortunately United’s ETCs can only be redeemed for United or United Express flights, even if they were originally issued for canceled partner travel. 2. The following terms and conditions apply to Transportation Credit Vouchers: Value: The face amount of this voucher may be applied to the purchase of any ticket for passenger travel within the Delta system worldwide on Delta/Delta Shuttle/Delta Connection and Delta designated codeshare flights.It is valid for payment of published fares and government-imposed ticket taxes/charges only. I learned something new this weekend that might help others out in the future. The flight was booked via Chase using points however, United’s website is only giving me the option to “Apply value to an electronic travel certificate” or “Rebook later with future flight credit:”. Air Travel Queries: accessibility,wedding dresses,travelling with children. so we will have the balance to spend in the next couple years. ... Credit card information is required for all flight purchases. Here's what to consider. Exactly two days later I got an email from the same United customer care person saying I was eligible for flight compensation under EU Regulation 261/200. United's site shows UA-operated flights resuming in mid-June but who knows what will actually happen. United Airlines assumes no responsibility or liability, on its part, for any service or reward specified in the above Reward Chart, that shall be rendered by a third party supplier. I understood the future flight credit was my only option expiring one year after I booked the flight. Is there any reason I would want the Future Flight Credit? United unfortunately does not provide terms on their website for certs. Note that the e-certificate is redeemable only towards transportation on any flight operated by United Airlines, Inc. or UnitedExpress. When using a Certificate, your eligible flight options will be identified as "Certificate applied". (Basic Economy tickets are ineligible for any changes or future flight credit should you cancel) Delta Air Lines: Delta has two flight credit expiration policies. I don’t want either. We received an e-mail from United saying that we have up until April 30th to cancel with no fee. I just called and she advised that An Electronic Travel Certificate would be the way to go and that I have up until the day before my travel to use that. Since the ETC becomes effective on the date you cancel, rather than the original date of booking, you have more time to rebook if you wait to cancel the ETC until right before the originally scheduled flight. We’ll see what happens and I’ll definitely make a new post if it doesn’t go as planned. And there are many benefits. - We may have to cancel our trip. For example, can you spread either them across multiple (ta && ta.queueForLoad ? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106356150', '');}, 'log_autolink_impression');flight sin June to go on a family vacation. What if you bought air/hotel and foreigners are prohibited? My problems redeeming a United Airlines e-certificate. #17. The flight was booked via Chase using points however, United’s website is only giving me the option to “Apply value to an electronic travel certificate” or “Rebook later with future flight credit:”. United Airlines: United issues electronic travel certificates that may be used for travel on United- and United Express-operated flights, as well as United Express-marketed flights operated by other airlines. That was a no-brainer and I chose the $900. They are pretty fast, and you dont have to wait on hold forever! )-: Do we have to cancel now by April 30th? While United Airlines is no longer in the business of handing out free ticket vouchers, there are some still out there that can be redeemed for future air travel. In reviewing the identical flight prices in August (versus busy Spring Break) our flight prices in August are half of what we paid for 6 tickets. Eventually decided to go for the electronic certificate as that is valid to be redeemed until 1 year from date of issue and it says that one can use it multiple times until the entire value gets depleted. *Flight Credit issued for flights canceled due to COVID-19 can be used for travel through December 31, 2021. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106314537', '');}, 'log_autolink_impression');flights. If that's the case what's the difference between that and this offer that expires at the end of April? Travelers with United electronic travel certificates, regardless of when they were issued, now have two years to book future travel from the date they were issued. Does anyone know if FFC means I have to rebook the same flights (meaning the same destination - to Texas)? Flight Credit I’m trying to cancel my flight for 30 April on United’s website. We had a trip booked and they said voucher when the (ta && ta.queueForLoad ? March 29, ... along with confirming the $200 e-cert credit. The conference is canceled and so I will need to cancel my (ta && ta.queueForLoad ? The ETC option was just recently added. - We may have to cancel our trip. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106328703', '');}, 'log_autolink_impression');flight and I have the choice of ETC or FFC. (Basic Economy tickets are ineligible for any changes or future flight credit should you cancel) JetBlue: For a domestic or international flight, the change fees will vary between $100 to $200 per ticket. Or can I use the same value of that flight credit to go to any other city I need? These certificates are now valid for 24 months and applies to certificates that are currently valid and ones issued on or after April 1st. If I cancel a United flight, from what I understand I'll get credit toward a future flight, but I'll have to pay a fee of $300. 1. Portland, Oregon. I'm afraid to do it, that I might be making a mistake? 1. Certain tickets cannot be changed on united.com or the mobile app, including tickets booked through another airline (if the ticket receipt does not begin with 016). Frontier Airlines Seat Question....Stretch vs Exit Row? May I convert my future flight credit to electronic travel certificate anytime as long as my future flight credit is valid? Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Airline cancellations and travel restrictions are wreaking havoc on existing plans, but the first option to change your flight isn't always the best. Do I want to apply value to an electronic travel certificate or rebook later with future flight credit? So I can book a cheap flight now and then hold on to the rest for a trip I have planned next year (flight schedules not out for those dates yet). On the united.com homepage, select "My Trips" and enter your reservation information to retrieve your flight, If you have future flight credit, when you return to the reservation, select "Use Future Flight Credit" to shop for new flights and apply the credit towards a new flight.“. Leading up to this, I had been following what United was offering in regards to canceling/rebooking flights. So my thought now is to take the Electronic Travel Credit instead (which will be over $5000), then rebook the identical tickets in August for $2700 ish. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106239412', '');}, 'log_autolink_impression');Flight Credit. Flight credits for tickets issued between May 1, 2019 – March 31, 2020, are valid for 24 months after the original issue date. Dual citizenship, one of the passports is expired. If you already took the FFC, the website says they are working on the ability to turn that into an ETC. Photo: Getty Images. more, Reply to: United Electronic Travel Certificate vs Future Flight Credit. “How to change your (ta && ta.queueForLoad ? Buy now or later? Thanks a million to anyone that has any input! United Global Services membership is so exclusive that the requirements to join aren't known publicly, but membership comes with some amazing privileges. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106296610', '');}, 'log_autolink_impression');flight departed (rebook or get flight credit,) So for the time-being we pushed it out to August. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106316560', '');}, 'log_autolink_impression');Flight Credit. How to find and redeem your Flight Credit This content can be expanded We'll send you an email with the information you’ll need, including your ticket number. You would be hard-pressed to find the downside of converting your United Airlines flight credit to a travel certificate. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You might not see this policy change reflected everywhere right away – we appreciate your patience as we work to make that happen. Not fair in my opinion, but I'm fortunate I can work within that restriction. Today I log into my account to start the process and I discover I can take the credit as an Electronic Travel Certificate which has a much more generous timeline to use it. Today I log into my account to start the process and I discover I can take the credit as an Electronic Travel Certificate which has a much more generous timeline to use it. Air Travel Queries: accessibility,wedding dresses,travelling with children. Follow the steps below to stay up to date, change or cancel your flight. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. The agent I spoke with said it was a new policy started within the last month. Here’s how to redeem United travel vouchers. ... Credit and prepaid cards; So I can book a cheap flight now and then hold on to the rest for a trip I have planned next year (flight schedules not out for those dates yet). Flights right now are generally much less than what we originally paid so while planning a replacement flight I added extras (like choosing my seat and prepaying for checked luggage) to bring the cost to what I originally paid in order to get the full value of the FFC. We (and a bunch of our friends) have non-refundable non-stop first class tickets SFO-MUC departing May 28 returning June 7. This includes all currently valid electronic certificates and all new ones issued on or after April 1, 2020. United team members are working to provide meals and supplies to first responders and those impacted by COVID-19. Department of Transportation just put airlines on notice that they have to abide by this regulation, so hopefully by the time you have to deal with it, they won't give you any trouble. But, apparently United changed their procedures recently to allow more than one electronic travel certificate to be applied to the same reservation. 31, 2020 are valid for … Hope this helps! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106234387', '');}, 'log_autolink_impression');flights or do you have to use them up on a single reservation? Apparently, United Airlines will give you a 30-day extension on the expiration date (typically a year from original date of travel) to use up a travel voucher if you’re up against … 3. The event we were going to has been cancelled this year but we are hoping to go late May 2021 all being well. The email you received when your Travel Bank credit was created, will include the expiry date for your credit… Future flight credit can be used for travel on United, United Express ®, and partner-operated flights. The airline is obligated to give you a refund. Typically this flight has been operated by UA (our original ticket was a UA flight) but currently only Lufthansa is running this route (as a codeshare). Electronic travel vouchers are issued in the form of an email, which are embedded with a 13-digit electronic travel voucher number. Dual citizenship, one of the passports is expired. Thanks! Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information, OVAGO booking site gouging customers during COVID19 pandemic, Travel from India to Canada via Amsterdam. That’s your risk. Airline, Airport, and Travel Abbreviations. What if I wait and cancel closer to my trip (June). The advantage to choose FFC over ETC is that you get to keep the same Record Locator and fare rules so you can change your (ta && ta.queueForLoad ? Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information, http://www.tripadvisor.com/pages/forums_posting_guidelines.html, OVAGO booking site gouging customers during COVID19 pandemic, Travel from India to Canada via Amsterdam. Passengers can change their United flight for free if they are traveling through May 31st. Which turns out not to be the best thing because I don't live in the US and United only lets me redeem them on actual United flights (and not other Star Alliance Flights/Codeshares for example). Am I missing anything? How do I effectively communicate with an airline? Correct me if I'm wrong. It also seems we can apply it to multiple flights. So I'm wondering, what is the downside of the Electronic Travel Certificate? Leading up to this, I had been following what United was offering in regards to canceling/rebooking flights. Future flight credit: You can book travel on United or any partner airline. If your flight is significantly delayed, and you would rather postpone your travel, please let us know, and we'll waive any change penalties that may have applied to your ticket. 3. United airlines. On the other hand, there's some possibility the airlines will get DOT to give an exemption, so take action as soon as any flight is canceled or changed (maybe even today, if that's already happened). When the time is right for you and you are ready to lock in your next vacation using your Future Travel Credit, please contact United Vacations® at 1-888-854-3899 and provide your original reservation number. To be sure, this doesn’t apply to most folks. United Electronic Travel Certificate vs Future Flight Credit, Re: United Electronic Travel Certificate vs Future Flight Credit, ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. I have a United Airlines electronic travel certificate that is over a year old. Then, you can use that ETC to rebook your new flights, and the residual value will remain on the certificate, which you can use towards the cost of a second flight in the future. Does anyone have any insight as to whether if I take the ETC then want to travel in Sept but only Lufthansa is still running that route if I can still use the ETC for it? This is the version of our website addressed to speakers of English in the United States. Certificate PIN The number associated with your promotion code. We issue 3 types of travel credit: Flight Credit, Travel Vouchers and Trip Credit. We are planning to choose the Electronic Travel Certificate (ETC) since it provides more time to use the credit than the Future (ta && ta.queueForLoad ? This is in addition to existing waivers already in place which allow customers to change or cancel plans for travel through May 31.If you decide to cancel your flight, you can retain the value of your ticket to be applied to a new ticket without a fee. - Anyone know of a specific website that sells these? United waiving change fees on previously booked tickets. Travel Bank credits from changed or cancelled flights can be used to pay for flights up to 24 months from the date your flight was cancelled. Tripadvisor staff removed this post because it did not meet Tripadvisor's forum guideline protecting the personal privacy of our users. Re: United Electronic Travel Certificate vs Future Flight Credit. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 1)For a domestic flight credit, you will pay a $200 change fee. To review the Tripadvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html. But, apparently United changed their procedures recently to allow more than one electronic travel certificate to be applied to the same reservation. Two years on, 737 Max crisis costs continues to climb. You would be hard-pressed to find the downside of converting your United Airlines flight credit to a travel certificate. If I cancel a United flight, from what I understand I'll get credit toward a future flight, but I'll have to pay a fee of $300. Note: You can’t use a United Airlines travel certificate on a partner airline. Note: The change fee will display as waived, but any difference in fare may apply. You should definitely wait and keep an eye on your (ta && ta.queueForLoad ? Call United again. With that being said, if you have a FFC and do not use it all, the remainder turns into an ETC. This is the version of our website addressed to speakers of English in the United States. Assuming the destination is different - is the ETC the better option (and knowing I will be limited to United specific flights and not code share)? A travel certificate that covers the cost of a ticket and requires the customer to only pay applicable taxes and fees. Original ticket date of issue was Oct 2 2019. If United cancels even one flight in your itinerary, or changes the times of any flight, they are obligated to give you a full refund if you choose not to accept future flight credit. I cannot speak for United, as we are not affiliated with the airline, but a future flight credit likely would not hold any residual value if you later book a cheaper flight, but an electronic travel certificate should allow you to make multiple booking with the funds available. Electronic travel certificate: You can only book travel on United. Report inappropriate content . Eligible travelers on domestic flights and international tickets can request a refund on united.com or may call our contact centers if their flights have been severely adjusted or service to their destination suspended either due to government mandates or United schedule reductions related to COVID-19. It is not a covered reason. I'm unsure of this fact but it also appeared the FFC was a "use it or lose it" situation. If you tried to cancel previously, only FFC was offered. If you cancel your flight, you’ll receive a future flight credit valid for 12 months or an electronic travel certificate, valid for 24 months from the issue date (the choice is up to you). ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106283069', '');}, 'log_autolink_impression');flight itinerary. Answer 1 of 9: Hi, Can I use the EFC with a OTA and book a flight there appears to be a massive difference with price by going direct to United Airlines. Also, United just extended the future flight credit out to 24 months from date of issue, so even if they don't cancel any of the flights and you are forced to cancel yourself and take a credit, it's valid for two years with no change fees. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106230042', '');}, 'log_autolink_impression');cruise has canceled. Cheers Bob UK I cannot speak for United, as we are not affiliated with the airline, but a future flight credit likely would not hold any residual value if you later book a cheaper flight, but an electronic travel certificate should allow you to make multiple booking with the funds available. Here's what to consider. Travel credit; Travel credit How to find and redeem your travel credit. Electronic travel vouchers are issued in the form of an email, which are embedded with a 13-digit electronic travel voucher number. (Given our 10-12-19 date of ticket issue that means -- with current policies -- we would need to travel before 10-20-20 and who knows what will be flying then.) Buy now or later? Airline cancellations and travel restrictions are wreaking havoc on existing plans, but the first option to change your flight isn't always the best. Air Travel - Get a refund or credit for economy United tkts? So I'm wondering, what is the downside of the Electronic Travel Certificate? I understood the future flight credit was my only option expiring one year after I booked the flight. Airline eligibility: United and United Express flights only. If the best course for you is to cancel your flight, then United is offering an electronic travel certificate worth the amount of the ticket. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106325372', '');}, 'log_autolink_impression');flight, or cancel and rebook later. Does anyone know where I would find the option to obtain an ETC? While this will be out of reach for the vast majority of travelers, it’s still amazing to see what United will do for some customers. Is there anyway I can redeem it or otherwise get reimbursement of some sort? To use credit from an unflown flight, simply book your new flight on Flyfrontier.com. I'm unsure of this fact but it also appeared the FFC was a "use it or lose it" situation. A United Airlines passenger received a $10,000 voucher as compensation for being bumped from a flight. Correct me if I'm wrong. When I look at changing a flight to a cheaper flight, I see that I'll be issued a "United Airlines Travel Certificate" (for the difference in cost, minus the change fee). USBusinessTraveller. long story short I accepted a $500 electronic travel certificate from united. Destination Expert. Last week i looked at my credit card statement and they had refunded me for the flights and the luggage/seat bundle. The agent I spoke with said it was a new policy started within the last month. I’m trying to cancel my flight for 30 April on United’s website. (I understand this may be a silly/who knows type of question at this time but would love to learn if anyone has actually spoken to someone at United and asked the question.). These certificates are now valid for 24 months and applies to certificates that are currently valid and ones issued on or after April 1st. I’d like the points back without a … Here’s how to redeem United travel vouchers. bob March 4, 2021 at 10:27 pm - Reply United has changed their policy on ticket canecellations and took Electronic Travel Certificates away. To be sure, this doesn’t apply to most folks. Refer to your actual certificate for complete details. United doesn't have a "one rule fits all" for certificates, so you need to check the rules for your specific one. Answer 1 of 2: I have a United Airlines electronic travel certificate that is over a year old. I don’t want either. She made reservations on the United Airlines Web site, tried to cancel them within 24 hours for a full refund, and was told that the airline would be happy to issue a ticket credit instead. The conference likely will rescheduled early next year but not in Texas (likely back in Europe) so being able to use partner airlines and code shares would be great - but I wasn't clear if FFC meant it could only be used for the exact same destination.