If you’re an existing Virgin Money Credit Card customer, click here to access the Virgin Money Credit Card online banking portal. This login relates only to Virgin Money Home Loan managed by Macquarie Bank and is no longer for sale to new customers. Exclusive Visa Platinum 24/7 concierge service supplied by a third party supplier. Eligible Transaction means any purchase excluding (but not limited to) Cash Advances, Balance Transfers, Special Promotions, BPAY payments, purchases of foreign currency and travellers cheques, transactions made in operating a business, bank fees and charges such as interest and ATM charges and government related transactions. Government Related Transactions include transactions with government or semi-government entities, or relating to services provided by or in connection with government (for example, but not limited to, transactions made at Australia Post, payments to the Australian Taxation Office, council rates, motor registries, tolls, parking stations and meters, fares on public transport, fines and court related costs). for the Virgin Money Low Rate Card. For Rewards Seat bookings on Etihad Airways operated flights, an Etihad Airways Carrier Charge will apply, view more information here. Your total balance transfers may not exceed 80% of your credit limit. 40 St Vincent Place, Glasgow. It’s important to know that not all billers accept bill payments via credit card using BPAY. For more information click here. Products. 20,000 bonus Velocity Points will be awarded for every month $3,000 or more is spent on Eligible Transactions for 3 months from card approval. Virgin Money (Australia) Pty Limited ABN 75 103 478 897 ("Virgin Money") Credit Representative number 369377 promotes and distributes the Virgin Money Credit Cards ("Credit Cards") as an authorised credit representative of Bank of Queensland Limited ABN 32 009 656 740 ("BOQ"), Australian credit licence 244616. 20,000 bonus Velocity Points offer is available to new approved Virgin Australia Velocity High Flyer Card account holders who apply by 30 April 2020. Government Related Transactions include transactions with government or semi-government entities, or relating to services provided by or in connection with government (for example, but not limited to, transactions made at Australia Post, payments to the Australian Taxation Office, council rates, motor registries, tolls, parking stations and meters, fares on public transport, fines and court related costs). Virgin Money Online overview. Bringing together the combined history and expertise of Clydesdale Bank, Yorkshire Bank and Virgin Money to create the UK’s 6th largest bank. What is the Super Guarantee Contribution? This offer can't be used in conjunction with other Virgin Australia Velocity Flyer Point promotions or offers. To earn and redeem Velocity Points there must be an active Velocity Frequent Flyer Membership linked to the Virgin Australia Velocity High Flyer Card account. The rate, balance, interest and potential savings calculations in the table above are examples only. A checked baggage allowance is included in your fare, view Reward Seat Baggage Allowances for details. Your anti-virus software should be checking for threats like malware, worms and trojan horses. Your personal circumstances may differ. Floor 15, The Leadenhall Building, 122 Leadenhall Street, London. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, as amended from time to time. The computer network is protected by multiple firewalls of different types and all systems are regularly maintained, audited and scrutinised to actively prevent any unauthorised access from the Internet. Price is based on a one way economy or return Reward Seat fare or business Reward seat fare as specified, and must be booked on the Velocity website. Offer is not available to existing Virgin Money Credit Card holders (including upgrades). You can ask us a question here. As a general rule if a biller charges a surcharge for credit card payments, then BPAY is not allowed. If you suspect your account has been compromised in any way, call us immediately on 13 37 39, or if you are overseas, so that this call is at no cost to you, please call us reverse charges via the operator in the country you’re travelling in, then +61 2 8288 2222. Log into Virgin Money Online at my.virginmoney.com.au, then go to: Rewards and Offers > Rewards History where you can see the points we have sent to your Velocity account. Your password is used to authenticate you when you access any online sessions. Interest rates are variable and subject to change. autocompleted search results. Supplementary card fees will not be waived. Your account and any login details will stay the same and you can still get in touch using the normal contact information. The complimentary Lounge pass benefit is available to Primary Virgin Australia Velocity High Flyer Cardholders only and provides two Single-Entry Virgin Australia domestic Lounge passes each year. Velocity membership Terms and Conditions apply. Good. 20,000 bonus Velocity Points and $100 cash back is available for new approved Virgin Australia Velocity High Flyer and Flyer credit card customers who apply by 31 March 2021 and spend $9,000 for Virgin Australia Velocity High Flyer and $4,500 for Virgin Australia Velocity Flyer on Eligible Transactions in the first 3 months of card approval date. Virgin Money will never send emails to you asking for or to verify your PIN and/or account login and/or account number. For the full terms and conditions of your Fixed Payment Option, please refer to the Credit Card Terms and Conditions and Other Important Information available at virginmoney.com.au/forms. Everything looks good. Questions & answers. Menu. on the Virgin Australia Velocity Flyer Card and Virgin Money No Annual Fee Card. As a Velocity Member, the Velocity Points you earn10 on your Virgin Australia Velocity Flyer or High Flyer Credit Card through day to day spending will be sent to your Velocity Frequent Flyer Account at the end of each statement period. Government related transactions include transactions with government or semi-government entities, or relating to services provided by or in connection with government (for example but not limited to transactions made at Australia Post, payments to the Australian Taxation Office, council rates, motor registries, tolls, parking stations and meters, fares on public transport, fines and court related costs). Use Virgin Money's online chat and help portal and forms for basic requests. 3rd December 2020. The terms, conditions, limits and exclusions of the group policy are set out in the Complimentary Insurance Terms and Conditions which may be amended from time to time. Call us on 0345 608 1604. autocompleted search results. This offer can't be used in conjunction with other Virgin Australia Velocity Flyer Card Point promotions or offers. Eligible Transaction means any purchase excluding (but not limited to) Cash Advances, Balance Transfers, Special Promotions, BPAY payments, purchases of foreign currency and travellers cheques, transactions made in operating a business, bank fees and charges such as interest and ATM charges and government related transactions. To request an additional card, log into your Virgin Money Online account, then go to: Services > Card Services > Apply for new card. The Virgin Money Security Token generates an authentication code that continually changes to ensure maximum protection for your online transactions. If we approve your credit card application, the Balance Transfer offer will be available for up to 90 days from the date your application is approved. Internet banking. BPAY payments are not eligible to earn Velocity Points10. for the Virgin Money Low Rate Card. Velocity Points are not issued on balance transfers. on the Virgin Australia Velocity Flyer Card, Virgin Australia Velocity High Flyer Card and Virgin Money No Annual Fee Card, and 21.69% p.a. The promotional period is the period of the balance transfer offer shown. Account details (including account name and mobile number) must be the same as your Virgin Mobile details when applying for this offer. Here’s a list of some of the transactions you can manage online: See more FAQ’s on how to make the most of your online account. This offer is valid until 31 March 2021. Interest rates are variable and subject to change. For full list of compatible devices, please visit https://www.samsung.com/au/apps/samsungpay/, © 2020 Virgin Money (Australia) Pty Limited ABN 75 103 478 897. The Virgin Money Card website will be decommissioned at the end of March 2021. Government related transactions include transactions with government or semi-government entities, or relating to services provided by or in connection with government (for example but not limited to transactions made at Australia Post, payments to the Australian Taxation Office, council rates, motor registries, tolls, parking stations and meters, fares on public transport, fines and court related costs). The balance transfer interest rate applies to balances transferred with this offer for the period shown, from the date the balance transfer is processed. The fee waiver only applies to the primary card holder. The cash back credit will be applied once per account and does not contribute to your monthly minimum repayment. It will take between 5 -7 business days to arrive to you. Citigroup Pty Ltd ABN 88 004 325 080 ("Citibank") AFSL/Australian credit licence 238098 is the credit provider and issuer of the Credit Cards. Service your Virgin Money products online - service your credit card, check your savings and investments and top up your prepaid card. Virgin Australia & Velocity Frequent Flyer Update. See Rewards Program for High Flyer and Flyer Cardholders Terms and Conditions for full details and definition. See our full terms and conditions here. Ongoing $50 Annual Fee offer is available for new approved Virgin Australia Velocity Flyer Card account holders who apply by 30 April 2020. This means your information is in a secured session, If you notice a discrepancy in the date or time of your last sign in, let us know immediately. Add $40 or 5,200 Points for domestic and international short haul bookings or $70 or 8,800 Points for international long haul booking per person for bookings made on the phone. Please note that if you have a balance transfer, you will be charged interest on any spend that you make. We’ll keep in touch regularly, sending you communications on our products and services (including our Lounges), tips on managing your money, and exciting offers, competitions and prize draws. Please note that unless advertised otherwise, you are not entitled to any interest free days whilst you have a balance transfer. All you have to do is the following: Open a cash ISA with Virgin Money. Accept Cancel Online Banking. Please note that to read our PDF forms you will need to have Adobe Reader installed on your computer. Then click on the Credit Card Icon and follow the steps, complete the required information then enter a One Time PIN which we'll send to the mobile number you advised us during your application. Please enable JavaScript in order to get the best experience when using this site. This offer can't be used in conjunction with other Virgin Australia Velocity Flyer Point promotions or offers. Any advice on insurance is general advice only and not based on any consideration of your objectives, financial situation or needs. Type a minimum of three characters then press UP or DOWN on the keyboard to navigate the NCQA Certified. on the Virgin Australia Velocity Flyer Card and 18.99% p.a. View more information about balance transfers. Forms & important information child pages, Virgin Australia & Velocity Frequent Flyer Update child pages. See Rewards Program for High Flyer and Flyer Cardholders Terms and Conditions for full details and definition. Taxes, fees and surcharges are payable in addition to Velocity Points redeemed. Find out more. If you need to make a change to your Velocity Membership details, you'll need to go to the Velocity Frequent Flyer website at velocityfrequentflyer.com and log into your Velocity Account with your Velocity Membership Number or give them a call on 13 18 75. Your statement will include all the information you need to know for the last month of activity, such as your Closing Balance and the Minimum Payment Due. Absa will cease to use Virgin Money branding, trademarks or assets after the separation date. See Virgin Australia Gift Voucher Benefit Terms & Conditions and Terms of Use for full details. The interest rates are current as at 29 January 2021. Other changes, refunds and cancellation are permitted prior to travel and may incur a fee and any applicable fare difference. You will be required to enter a password to view your eStatement as it is sent as an encrypted PDF attachment. Please note that unless advertised otherwise, you are not entitled to any interest free days whilst you have a balance transfer. Eligible Transaction means any purchase excluding (but not limited to) Cash Advances, Balance Transfers, Special Promotions, BPAY payments, purchases of foreign currency and travellers cheques, transactions made in operating a business, bank fees and charges such as interest and ATM charges and government related transactions. Government related transactions include transactions with government or semi-government entities, or relating to services provided by or in connection with government (for example but not limited to transactions made at Australia Post, payments to the Australian Taxation Office, council rates, motor registries, tolls, parking stations and meters, fares on public transport, fines and court related costs). On the Change ATM PIN page, enter your new ATM PIN in the field provided, then re-enter it again to confirm. Virgin Money aims to complete all transfers within 7 days or less. Home ; … 20 Merrion Way, Leeds. Once we have their mobile number listed, they can then go ahead and set up their online account using their card details and then set up or change their ATM PIN. Credit Card customers - who want to view detailed account information, make changes to their personal details or perform a transaction through Virgin Money Online are required to enter a One-Time Password (OTP). This login relates only to Virgin Money Home Loan managed by Macquarie Bank and is no longer for sale to new customers. View more information about balance transfers. Virgin Money UK PLC. Mortgage Trading Exchange. Government related transactions include transactions with government or semi-government entities, or relating to services provided by or in connection with government (for example but not limited to transactions made at Australia Post, payments to the Australian Taxation Office, council rates, motor registries, tolls, parking stations and meters, fares on public transport, fines and court related costs). Government related transactions include transactions with government or semi-government entities, or relating to services provided by or in connection with government (for example but not limited to transactions made at Australia Post, payments to the Australian Taxation Office, council rates, motor registries, tolls, parking stations and meters, fares on public transport, fines and court related costs). Offer is only available to existing Virgin Mobile Postpaid Mobile and Postpaid Mobile Broadband customers (excludes Prepaid Mobile and Prepaid Mobile Broadband customers). This offer is subject to change without notice at the discretion of Virgin Money, is non-transferrable and can’t be used in conjunction with any other promotions or offers. $50 Annual Fee for life offer is available for new approved Virgin Australia Velocity Flyer Card account holders who apply by 2 May 2020. If you’d like to find out how many Velocity Points you’ve earned for that month, you can either: If you need to let us know your Velocity Membership Number, just sign into your Virgin Money Online Account and go to: Rewards and Offers > Rewards Home > Modify Details and follow the prompts. View your Velocity Account at velocityfrequentflyer.com by logging in with your Velocity Membership Number. Your answers to your security questions were incorrect. This indicates that our website is a genuine and secure site. TELL ME MORE 3,000 reasons to refinance. The cash back credit will be applied once per account and does not contribute to your monthly minimum repayment. We’ll do that by email, text (SMS), telephone and post, as well as through targeted online advertising. This login relates only to Virgin Money Home Loan managed by Macquarie Bank and is no longer for sale to new customers. Price may vary until ticketed. Credit Card application must be submitted through this page or by calling 1300 771 634 and indicating that you would like the Flyer Card 40,000 Velocity Points offer. Contact your computer or device vendor if you are unsure. The benefits of decluttering your home. Please note that if you have a balance transfer, you will be charged interest on any spend you make. Give our Customer Care Team a call on 13 37 39 and once we have your mobile number listed, you can then go ahead and set up your online account as shown above. Velocity Points are not issued on balance transfers. REGISTER' button. Before you submit any information through a website, look for the "padlock" icon on your browser's status bar, or check that the website address starts with https:// and not just http://. Interest rates are variable and subject to change. applies to retail purchases for the promotional period advertised from the date your account is approved. Full terms and conditions at velocityfrequentflyer.com. You can submit business to Virgin Money via the Mortgage Trading Exchange (MTE). With your Virgin Credit Card you can have up to 4 Additional Cardholders linked to your account. Protect your computer and information with some easy-to-use tools such as firewall programs, email filters, anti-virus software and spyware filters, Review your statements as soon as you get them and let us know right away if you notice anything suspicious or unexpected, We'll never send you emails containing links. All offers are non-transferrable, not redeemable for cash, and subject to change or withdrawal without notice at the discretion of Virgin Money. Please note that if you have a balance transfer, you will be charged interest on any spend you make. What is the Super Guarantee Contribution? 20,000 bonus Velocity Points will be awarded when $3,000 or more is spent on Eligible Transactions within the first 3 months from card approval. Offer is not available to existing Virgin Money Credit Card holders (including upgrades). To earn and redeem Velocity Points there must be an active Velocity Frequent Flyer Membership linked to the Virgin Australia Velocity Flyer Card account. Eligible Transaction means any purchase excluding (but not limited to) Cash Advances, Balance Transfers, Special Promotions, BPAY payments, purchases of foreign currency and travellers cheques, transactions made in operating a business, bank fees and charges such as interest and ATM charges and government related transactions. Offer applies to new approved Virgin Australia Velocity Flyer Card customers who apply by 31 March 2021. 09595911. … Offer is not available to existing Virgin Credit Card holders (including upgrades). Image: *T&Cs apply. We'll never send you emails asking you to verify your personal or account information. Our website and digital services are getting the full Virgin Money treatment and we’ll begin to answer the phone as Virgin Money too. Glasgow. Product reviewed against other credit card providers, for pricing and product features. Type a minimum of three characters then press UP or DOWN on the keyboard to navigate the This means that all spend will be charged interest at the applicable ongoing purchase rate. It does not include interest accrued on the Virgin Money Credit Card at the standard interest rate. This link is being offered for your convenience and Virgin Money Card is not responsible for accuracy or security of the information provided. The certificate which is displayed should be issued to Virgin Money with a current valid date range. This means that all spend will be charged interest at the applicable annual percentage rate. Forgotten your customer ID? This offer can't be used in conjunction with other Virgin Australia Velocity High Flyer Point promotions or offers. Primary cardholders are responsible for additional cardholder transactions and payments. Name changes are not permitted. To pay your bill, select 'Payments & Transfers' then 'Make Payment / Transfer', and select 'Ad-Hoc Bill Payment' from the drop down menu. Government related transactions include transactions with government or semi-government entities, or relating to services provided by or in connection with government (for example but not limited to transactions made at Australia Post, payments to the Australian Taxation Office, council rates, motor registries, tolls, parking stations and meters, fares on public transport, fines and court related costs). If you need help along the way give our Customer Care team a call on Virgin Australia & Velocity Frequent Flyer Update, Request any customer information - including your ATM PIN or account details. Other changes, refunds and cancellation are permitted prior to travel and may incur a fee and any applicable fare difference. See Rewards Program for High Flyer and Flyer Cardholders Terms and Conditions for full details and definition. Offer is not available to existing Virgin Money Credit Card holders (including upgrades). Please note that if you have a balance transfer, you will be charged interest on any spend that you make. See Rewards Program for High Flyer and Flyer Cardholders Terms and Conditions for full details and definition. © Clydesdale Bank PLC 2021 - Clydesdale Bank PLC (trading as Virgin Money). This will help prevent unauthorised access to your information. EC3V 4AB. If you’re an Additional Cardholder we’ll need to have your mobile number on file prior to you being able to set up your online account. A Virgin Money Online User ID and Password provides an extra layer of online security for Virgin Money consumers who bank online through Virgin Money Online (my.virginmoney.com.au). Please note, due to social distancing requirements, seating capacity within Virgin Australia Lounges may be limited. Minimum monthly payments required. Refinance to the Virgin Money Reward Me Home Loan and get a little something back with our $3,000 cashback offer*. Head to velocityfrequentflyer.com fill in the application form, then either log into your Virgin Money Online account or call us to let us know your new Velocity Membership Number. If you are logging on to the legitimate Virgin Money website, your padlock will turn green. This protects all your personal and sensitive information from being accessed by an unauthorised person. Credit Card application must be submitted by calling our Home Loan Team on 13 81 51 and the applicant must be a Virgin Money Reward Me Home Loan customer. The cash back is capped at a total of $100 and will be credited to the primary card holder’s account up to 10 weeks after the end of the 3 month qualifying period. This offer can’t be used in conjunction with other Virgin Australia Velocity High Flyer Point promotions or offers. Virgin Pulse’s flexible, culture-first technology solutions are designed to meet you where you are on your wellbeing journey today, and grow with you as your business and wellbeing needs evolve. This offer is valid until 31 March 2021. If you have billers you'd like to pay off regularly via BPAY with your credit card, you can add the biller to your frequent biller list. Virgin Money will never contact you asking for or to verify your PIN and/or account login and/or account number. At the end of the balance transfer promotional period, the interest rate on any outstanding transferred balance will revert to the variable annual percentage rate for cash advances, currently 20.99% p.a. Any taxes or fee components are not eligible for Points earn. If you haven't joined Velocity, don't worry it's not too late. Fixed Payment Option offers are subject to eligibility and only available if your account is and remains in good standing. If you can't get online or would prefer our telephone service just give us a call on The quoted redemption fares are correct as at 16 January 2020 and are subject to change. Virgin Money confirmed it is making changes to its credit card offering as it looks to turn off the online service on 31 January 2021, forcing its two million customers to use its app instead to manage the account. You have applied for your Virgin Money Credit Card and your application has been approved. Offer is not available to existing Virgin Money Credit Card holders (including upgrades). Need an answer to a query or our products, policy or services? Please note that if you make a retail purchase before your balance transfer is processed, payments made during the Balance Transfer promotional period will be applied to the retail purchase balance before the balance transfer. All interest rates shown are variable. Some flights may be operated by a partner airline. This offer is valid until 31 March 2021. To earn and redeem Velocity Points there must be an active Velocity Frequent Flyer Membership linked to the Virgin Australia Velocity Flyer Card account. Browse our latest deals and discounts. At the end of the balance transfer period, the interest rate on any outstanding transferred balance will revert to the interest rate for cash advances, currently 20.99% p.a. The Virgin Money Online service (VMO) is quick and easy to use, providing you with the flexibility to meet all your business needs. Sign in to your online Virgin Money account. If you are a permanent resident you must earn at least $25,000 p.a. Force a full refresh for the site. Payments. Eligible Transaction means any purchase excluding (but not limited to) Cash Advances, Balance Transfers, Special Promotions, BPAY payments, purchases of foreign currency and travellers cheques, transactions made in operating a business, bank fees and charges such as interest and ATM charges and government related transactions. Find out how to make the most of events in 2021 and how you can host and promote your own events. Visit the Virgin Australia website for up-to-date information on Virgin Australia’s Lounge network. To earn and redeem Velocity Points there must be an active Velocity Membership linked to the Virgin Australia Velocity High Flyer Card account. And with our competitive fixed and variable rates, you could keep more money in your pocket. It's really important to keep us up to date with your contact details, especially your email address as this is where we'll send your monthly card statement and also any other important information relating to your accounts. Therefore, you should not reply to emails that request such information nor click on any links that are in these emails. At the end of the balance transfer period, the interest rate on any outstanding transferred balance will revert to the interest rate for cash advances, currently 21.69% p.a. Take charge of your Virgin Money credit card wherever you are, with the Virgin Money app. Your online access has been locked. Additional cardholder fees may apply unless otherwise specified under the promotion. If you receive any emails asking for your details, don't reply to them. We give Additional Cardholders their own card, any transactions made using these cards will be listed separately on your card statement, so you can easily keep track of who’s spending what. Offer is not available to existing Virgin Credit Card holders (including upgrades). Full terms and conditions at. You can check if your biller accepts credit card payments via BPAY at bpay.com.au. All payments made on the internet or on the phone via debit/credit card are subject to a payment surcharge between 0.6% to 1.3% of the total value of the card transaction (capped at $40 for domestic and $70 for international, per passenger per booking). Virgin Australia Velocity Flyer Credit Card won the Money magazine Best of The Best Award 2020 for the Best Reward Credit Cards (Non-bank). Registered office - … If you’re an existing Virgin Money Spot customer, click here to update to the latest version of your Spot app. To find out more visit the Money magazine website. It is important you disregard and report emails which: For more information about online security, visit the following websites: If you have malware on your computer you may notice unusual icons, extra toolbars or unexpected behaviour whilst using your computer. If your Fixed Payment Option is cancelled, the full outstanding balance of your Fixed Payment Option will also revert to the standard Annual Percentage Rate applicable (the retail purchases rate is applicable for transaction instalment plans and statement instalment plans and the cash advance rate is applicable for cash instalment plans).