Learn more about what you can take with you in the cabin. Book now and avail extra baggage allowance, business class upgrades and flexible change and rebooking options. Our customer care centre is always there to assist you. Yes. the ticket number as well. And also for all Redemption Bookings please contact our call center as the same cannot be done online. Our risk management team could send you an email from the Air India, the National Carrier of India, offers connections to over 70 international and 100 domestic destinations for your travel plan. In such cases, the following procedures will apply: Once you make your reservation online you can make use of the "My Booking" section to cancel your reservation for only fully unutilized tickets. This photocopy should also contain the name of the passenger, the date of journey and the sector on which the journey is made. Why should I register as a frequent flyer? • Retrieve itineraries booked anywhere with booking reference. I only wish to buy a flight ticket. Air India Express Services and In-Flight Meals Air India Express aims to improve overall customer satisfaction to become India’s most preferred budget airline, and one of the initiatives in this direction is the introduction of meals on-board facility. You can either provide your 13-digit e-ticket number or your booking reference number. Concessionary Fares and more, Special offers and services to our corporate clients. Know the checked in baggage allowances for your journey. Once they verify your booking, checkin can be done only at Airport in this case. the flight/s with the fare/tax difference/change fee, if any. any of the payment modes mentioned above, however it is advisable to use the same payment mode/card as used for original reservation. You can also use this function to book a journey that begins in one city and ends in another after passing through one or more cities in between. India's first frequent flyer programme & one of the most rewarding programme. We do not collect the fare difference if you do not change your travel date. Online booking is available for all flights up to 2 hours before scheduled departure time. Can I use more than one card for my payment if I have a credit limit on my card? Track Air India flight status online for both domestic and international flights. Tickets are non-endorsable to any other airline. o There you will asked to enter traveler’s first and last name, and web reference number. Air France corporate. Gulf Middle East Prepaid Baggage Allowance, Find out more about pre paid baggage allowance. Due to the Covid -19 pandemic, this facility or feature may or may not be available till further notice. If I book my flights online, how will I get my tickets? All donations towards the Prime Minister's National Relief Fund (PMNRF) are notified for 100% deduction from taxable income under Section 80G of the Income Tax Act, 1961. You PNR, which stands for Passenger Name Record, is exactly what the name suggests. *Please enter Booking Reference Number Your Booking Reference is a sequence of six letters and/or numbers. Is an Air India online booking valid for travel on other airlines? Air India Express has an online seat booking facility that can be availed 12 hours before the departure of the flight. Due to the Covid -19 pandemic, this facility or feature may or may not be available till further notice. As flight availability is dynamic in nature, the fares may differ with the discounted fares being available later. You should have received a copy of the receipt at the email address you entered during the booking process. However, for Code Share bookings it is limited to 4 (Four) passengers per booking. part refund or refund of unused sector? My bookings. Please check that the email has not gone into your Junk Mail folder. Due to the Covid -19 pandemic, this facility or feature may or may not be available till further notice. Book your preferred seat. SkyTeam. Due to ticketing regulations, a different fare may apply if you wish to pay for the tickets at an Air India office. Book your seat and meal preferences. Can I make an online booking for a child traveling alone? Thus enabling you to take Please check with our office before making any changes. You can also log in and view the status of your booking from "My Booking” tab or view your booking as a guest. Air India will not be taking any flight bookings until May. Air India Boarding Pass. Gulf Middle East Prepaid Baggage Allowance, Find out more about pre paid baggage allowance. However, there may be some taxes which are collected at the airport on departure. If in case Senior citizen fares are valid for international travel (as the same are introduced periodically) the details will be viewable on the above link. Any refund You are required to print and carry this receipt to gain access to the airport Air India Booking Status through Toll Free Number: You are required to print and carry this receipt to gain access to the airport You may choose your required cabin for travel in Economy/Business/First, by clicking on the relevant tabs, for your outbound and inbound travel. Can a passenger travelling on a Wheelchair alone, travel along with a child or with an infant It can be found on the Itinerary/e-ticket. Please contact your nearest Air India office. Their fleet is continuously growing. can be viewed on the link: Check out our current timetable online. Your queries/claims, if any arising out of your usage of the said website, should be directed solely to the owner of the website and Air India shall not be responsible and/or liable in that regard. If you received an eticket via email, your booking reference is the six character alphanumeric code that appears after the 'BOOKING REFERENCE' field. Book now and avail extra baggage allowance, business class upgrades and flexible change and rebooking options. The "Return” radio button is used for booking return point to point travel. Additional baggage allowance for students. I can see a lower fare than the fare that I have paid for, Why? Can I make an online booking with my credit card if I am not travelling myself? All further communication shall be directed to the email address and/or phone number provided by our partner. If … o Enter all the details correctly and hit the red colored "view" button. Star Alliance Gold Track Security at Airports around the World. Due to the Covid -19 pandemic, this facility or feature may or may not be available till further notice. No. Can I book a trip with more than one destination? An infant/child below 5 years must not be permitted to travel with a lone wheelchair/incapacitated passenger. • View and pick seats by your assigned cabin class at … For what bookings can I use the online modification and refund module? Concessionary Fares and more. Enroll now and start your mileage point accrual. This fee is not As mentioned on our website on the purchase page, after you enter your card details and before you accept the Terms and Conditions, we have a note explaining that some card issuing banks do charge a foreign transaction fee. City & Airport Services for out-going passengers. A: Yes, if you have a domestic Air India flight ticket for the dates between 21 March 2020 and 31 May 2020, then you are eligible to book new flights for the period of 24 May 2020 to 24 August 2020. Tickets will be refunded by the ticket issuing office only. Booking: • A simple and efficient booking flow, where options for destination and date search, cabin class and number of passengers are all available in a single page view. Can I use this service for checking availability and fares without actually purchasing a ticket? In one online transaction, you can book up to nine (9) passengers, including adults and children in your traveling party. Further cancellation of a single PNR that have multiple passengers booked on it, will result in cancellation of all the booked passengers and is not possible to cancel one passenger from a multi- passenger booking. 3. Due to the Covid -19 pandemic, this facility or feature may or may not be available till further notice. would have to contact the call centre for such cancelations or rebooking. charged and will be incorporated in your credit card statement. If you are not already logged in you will be asked for your logon details. open tickets. Concessionary Fares and more, Special offers and services to our corporate clients. The figure could vary in Business and First class depending on Book now and avail extra baggage allowance, business class upgrades and flexible change and rebooking options. If your payment is successful you will receive an Itinerary receipt by email. Entertainment, dining and shopping on board. For guest users, you may click on the "Find bookings” option and use the "View booking as Guest” option to view your current unused travel details. Due to the Covid -19 pandemic, this facility or feature may or may not be available till further notice. Please carry this printed receipt to gain access to the airport and to check-in. Air France shopping. The full payment has to be made at the time of booking. Can I make the booking online and pay at any of the Air India offices? used for online bookings made for travel originating from India, for domestic travel within India and for travel originating from USA, UK, Europe, Japan and Singapore. Can I make an online booking with my credit card if I am not travelling myself? As the merchant is based in India, some credit cards also charge a foreign transaction fee. The fare difference is collected only if the travel date is changed and the fare applicable for Can I book a trip with more than one destination? What flights are available for online bookings on www.airindia.in. Due to the Covid -19 pandemic, this facility or feature may or may not be available till further notice. Can I book different classes for different legs of my journey? Contact us for lost, damaged or delayed baggage. Can I make an online booking for a child traveling alone? This website is owned and operated by a third party and not under the control of Air India. Check that you have entered the correct booking reference number (this is also sometimes called the PNR) and that the exact name of at least one traveller as it appears on their passport. Tips for travel - let Air India help make your vacation or business travel a reality. Information. Photo: Getty Images Air India to suspend flight bookings until April 30th. Details of baggage which can be sent as cargo. Due to the Covid -19 pandemic, this facility or feature may or may not be available till further notice. How do I manage my account and personal details? To simplify this process, Cleartrip allows you to check your PNR status in a fast and easy manner. On the new website, you can have a view of the fares of all cabins in one page. Air India, the National Carrier of India, offers connections to over 70 international and 100 domestic destinations for your travel plan. e.g: for a ticket issued London Delhi Amritsar Delhi London, I do not want to use London What is the maximum number of travelers for whom I can make an online reservation? Please note that if a booking is modified or cancelled with the call centre/reservations office or if it is partly utilised, it cannot be further modified or cancelled online. Why did I not receive my booking confirmation SMS? the journey in between there may be no refund value for the unused sector. City & Airport Services for out-going passengers. Due to the Covid -19 pandemic, this facility or feature may or may not be available till further notice. Try a different identification option. If you’ve forgotten your password, please click on the Forgot Password link on the login page. Air india. If the passenger continues to travel as per the sequence of the ticket breaking Confirmation SMS will be sent only if you selected the "send confirmation” SMS check box during the booking process. Welcome to Air India. Alternately, you may click on the "My Bookings” option in your profile to view your booking details to check if the ticket has been issued and check that you have entered the correct email address. You can also use this function to book a journey with a stopover for one-way or return travel, by entering each leg of the journey separately with every time you log in to make a booking on the site. The modification/cancellation request for bookings made online will be processed automatically through the Internet Booking Engine. I entered my booking reference and name in the View booking as Guest but I cannot see my booking. with your valid photo identification for check-in. Online booking is available for all flights up to 2 hours before scheduled departure time. Book your seat and meal preferences. I entered my booking reference and name in the View booking but I cannot see my booking. Can I book my ticket online and pay later? Can I book my ticket online and pay later? User Subscription for Newsletter/Special Offer, Lost, Damaged and Delayed delivery of Baggage. On the new website the SMS is auto sent if the mobile number is entered by you. As this charge has not been made by Air India, we request you to liaise with your card issuing bank for the same. Check the contact details of Air India worldwide. Manage Booking - Low cost flights to more than 30 destinations in India, Middle East, and Southeast Asia. This fee is not charged What are the time restrictions of buying a ticket online? If your payment is successful you will receive an Itinerary receipt. What should I do? Bookings cannot be made online using existing open tickets. After filling the detail hit the "view" button. In case of rebooking, a fare difference may be payable for the change, as per the fare applicable for the rebooked date, in addition to any rebooking fees/charges. • Concessionary fare booking is supported. a. Can I use my ticket partially and ask for refund of a sector which is not in sequence of travel? Can a passenger travelling on a Wheelchair alone, travel along with a child or with an infant accompanying them? The link to the "My Booking" section can be accessed from the homepage of the Air India website www.airindia.in. Please check with our office before making any changes. Our customer care centre is always there to assist you. No, you cannot make a booking for a child travelling alone. You will be entering an agreement directly with our partner. Your current Air India booking status will be displayed on your computer screen. Everything from your destination, to number of passengers to the time and date of the flight are available for your reference. If for any reason, an intermediate travel is not undertaken and you wish to continue with the remaining/onward journey, the ticket needs to be reissued prior to scheduled departure of How can I book a flight that returns to/from a different airport? A passenger dependant on a wheelchair cannot be permitted to have a child or an infant accompanying them. We request your cooperation in replying to For one transaction only one card can be used for online booking. Air India, the National Carrier of India, offers connections to over 70 international and 100 domestic destinations for your travel plan. How do I know that the connection is secure? Can I use this service for checking availability and fares without actually purchasing a ticket? Due to the Covid -19 pandemic, this facility or feature may or may not be available till further notice. Due to the Covid -19 pandemic, this facility or feature may or may not be available till further notice. Check the contact details of Air India worldwide. Further online modification or cancellation of a single PNR that have multiple passengers booked on it, will result in modification or cancellation of all the booked passengers and is not possible to cancel one passenger from a multi passenger booking. Tickets will be refunded by the ticket issuing office only. www.airindia.in. You may view and amend your profile details using the ‘Profile’ tab. Charges for carriage of Sports/Music and other Equipment. It will begin with B, C, D, E, F, G, H, I, J, K or L. eticket (airline printed receipt) Online booking is available for any flight, with a scheduled departure up to 330 days in the future. Book now and avail extra baggage allowance, business class upgrades and flexible change and rebooking options. Can I use more than one card for my payment if I have a credit limit on my card? 2. You can also use this function to book a journey that begins in one city and ends in another after passing through one or more cities in between. Our site www.airindia.in uses the industry standard Secure Socket Layer (SSL) technology to encrypt all personal data that is sent by your computer to the Air India server. How can I book a one way or return travel? such queries. Check out our current timetable online. http://www.airindia.in/concessionary-fare.htm. Please note that cancellation and refund rules differ for different fare types and the same are displayed in the 'View Fare Rules' Cancel and rebook online. Is it secure to give my personal details and my Credit card information online? Such infant/child below 5 years must be accompanied by an additional Hostess. • You can now book flights by redeeming your miles. For guest users, you may click on the "Find bookings” option and use the "View booking as Guest” option to view your current unused travel details. The selected sectors must be booked on a confirmed basis and paid for at the same time. Copyright © 2018 Air India Ltd. All rights reserved. All donations towards the Prime Minister's National Relief Fund (PMNRF) are notified for 100% deduction from taxable income under Section 80G of the Income Tax Act, 1961. The fares displayed online are for sale and payment made throughwww.airindia.in only. Any refund due will be done through the system in accordance with the applicable modification/cancellation rules. Kindly send an email to If the passenger fails to comply with these conditions, Air India reserves the right to deny the passenger(s) from boarding the flight. For example, to book a stopover in Delhi on your way from London to Mumbai, enter "London” and "Delhi” in the first set of search fields, then "Delhi” and "Mumbai” in the second set. Refund cannot be processed for the difference in fare. If the booking has not been made online, please contact any AIR INDIA office to make changes or cancel your reservation. No, currently this facility is not available for online booking; you may please contact your nearest Air India office. Discover new destinations and more with our partners. All known taxes at the time of reservation have been collected. Scroll down to the bottom of the page and enter the details against the Web Reference or Booking Reference option, as well as your last name. Can I purchase an open-dated ticket when I book online? On the new website you have the option of viewing the booking with You can also log in and view the status of your booking from "My Booking” tab or view your booking as a guest. The same applies if the fare displayed is higher than the fare that you have paid. Find the cheapest flights with our low fare calendar and book today! due will be done through the system in accordance with the applicable cancellation rules. The details mentioned above do not apply for Net Banking. What should I do? On the new website, you can view your bookings by giving your booking reference, ticket number and last name. Due to the Covid -19 pandemic, this facility or feature may or may not be available till further notice. How can I book a flight that returns to/from a different airport? Scoot and Tiger are one, Changes of MRT operating hours to/from Changi Airport station in January 2018, On-time Performance Enjoy the benefits of group bookings with Air India. If you are a Frequent Flier member you may view your past and current trip details on the "My bookings” tab when you log in to your account. The modification/cancellation request for bookings made online will be processed automatically through the Internet Booking Engine. the required dates. Find out more about pre paid baggage allowance. In a report by the Economic Times, the Indian government has asked the flag carrier to suspend bookings through April 30th, 2020. Note: Passengers holding open tickets (issued across Air India counters/travel agents) should contact the nearest Air India office/travel agent for endorsing the tickets fortravel. the flight/s with the fare/tax difference/change fee, if any. Air India domestic fares and penalties at a glance. Select the date, enter the name of the departure airport and click on the option called Continue. You should have received a copy of the receipt at the email address you entered during the booking process. Infants are co-related to the number of adults in the traveling party. What bookings can be made using the Concessionary fare types? In certain cases where the merchant is not based in the same country as the customer, your card issuing bank may charge an International Transaction Fee, over and above the transaction Kindly send an email to ecommerce@airindia.in in the following circumstances: Refund against tickets purchased through credit/debit cards will be only in accordance with credit/debit card refund procedures. Tips for travel - let Air India help make your vacation or business travel a reality. Due to the Covid -19 pandemic, this facility or feature may or may not be available till further notice. The refund of a ticket issued by a Travel Agent will be processed by the No extra charges would be levied if the booking were done for the same class. Your queries/claims, if any arising out of your usage of the said website, should be directed solely to the owner of the website and Air India shall not be responsible and/or liable in that regard. Air India, the premier flight carrier of India is one of the most extensive flight service provider in India. link on the Flight and Fare Options page of the Select tab. Your personal and credit card details and your travel preferences are saved to your profile, so that you don't have to enter these details What flights are available for online bookings on www.airindia.in. Due to the Covid -19 pandemic, this facility or feature may or may not be available till further notice. By using the Multi-city link you can search for point to point flights by filling up to 6 destinations. The Passenger Name Record (PNR) will provide you with information about the real-time status of your booking. Find out more about pre paid baggage allowance. Discover new destinations and more with our partners. By using the Multi-city link you can search for point to point flights by filling up to 6 destinations. To manage your account and personal details on the profile you can log on with your Frequent Flier number and password. You can start by visiting "Book Online” option of this site. Is it secure to give my personal details and my Credit card information online? As the merchant is based in India, some credit cards also charge a foreign transaction fee. Once you make your reservation online you can make use of the "My Booking" section to modify or cancel your reservation for only fully unutilized tickets. There is a link on the SEC home page for viewing Flight Status. Due to the Covid -19 pandemic, this facility or feature may or may not be available till further notice. • Multi-city booking is supported. Check pnr status, airport delays and Air Indi The link to the "My Booking" section can be accessed from the homepage of the Air India websitewww.airindia.in. It is not charged or billed by Air India and hence will not be included in the Online Booking Confirmation email sent to you.
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