• Vue Basingstoke Festival Place The price of a ticket shall be as stated at the time of purchase. • Send you electronic marketing, including promotions and offers, in relation to our products and services if you are a member. Purchasing your tickets  Huge range of UK gift vouchers and gift cards for top brands, including John Lewis, M&S, ASOS and more. 3 - Special events  You can check the balance of a Gift Card or eGift Card via our automated phone line on 0800 636262 you will need the 19-digit card number and PIN for this process. Information we receive from third parties. These terms and conditions (together with the documents referred to in them) apply to your participation in the Competition (“Terms”). Vue’s Guest Admissions Policy and Ticket Terms apply, please see www.myvue.com/legal, 7. 3 - Special events  Photographic identification may be required for entry into any films starting at or after this time. If you haven’t pre-booked, you’ll need your cinema codes and your Vitality membership number. Vue reserves the right to change prices at any time and without notice. 1. Imagery required for investigative or evidential purposes may be retained beyond 30 days and is securely disposed of upon completion/conclusion of the purpose for which it has been retained. If you do not agree, you can withdraw your consent at any time by managing your cookies in the links below. 2. • Each winner’s Gift Card will be sent to them at the postal address which they provided when contacted by Vue. • Film and time of screening booked for If you wish to purchase a concession ticket, you may not be able to use the automated ticket machines, because our staff may want to check your proof of identity before you are admitted. • IT development, support, maintenance and hosting, including the provision of applications and website hosting Failure to comply with this Acceptable Use Policy constitutes a material breach of the Website Terms of Use on the basis of which you are permitted to use the Site, and may result in our taking all or any of the following actions: immediate, temporary or permanent withdrawal of your right to use our site; immediate, temporary or permanent removal of any posting or material uploaded by you to our site; legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; disclosure of such information to law enforcement authorities as we reasonably feel is necessary. 1. refund to you the cost of tickets already purchased; or For a limited time only, save 25% on e-Gift Card purchases of £40 or over! Photographic identification for any concession tickets (including carers and students) may be requested upon purchase or collection of the tickets and/or at the point of admission to the auditorium. Your information will be passed to the new owners on completion of the transaction. The total amount payable will be displayed as the headline ticket price inclusive of the booking fee. For 3D films, you may purchase 3D glasses at your chosen cinema. if you already have a card and want to top up or check your balance you can click on the links below. The specific measures implemented will vary depending on which Vue cinema site you are attending, but will be clearly advertised at the entrance and throughout the building. By entering the Competition, you confirm that you agree to and will be bound by these Terms and that you have read and understood the Privacy Policy. The Voucher is valid for 13 days from the start of the calendar week in which the Voucher is issued. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate. • Information to maintain records according to applicable laws and rules. Once you have your code you'll need to use it to book your cinema ticket by the end of the Sunday 14 days from the start of the redemption period. 16. 11 - All Inclusive Family Package Vue Entertainment reserves the right to refuse access to (or order the immediate removal of, without any entitlement to a refund) any person who refuses to provide such information in the manner requested, or who is unable to prove the provision of such information to the reasonable satisfaction of cinema staff. Photographic identification (for example driving licence, passport or any other photographic identification that we deem to be acceptable) may be requested prior to permitting entry into 12A, 15 and 18 certificated films in the UK, or into 12A, 15A, 16 and 18 certificated films in Ireland. • Your entry must also comply with the submission guidelines in the section below entitled “Competition Rules and Procedures”. Ster Century (UK) Limited, a subsidiary of the Vue Entertainment Limited, is also registered with the ICO as a data controller, along with the following members of the Vue International Group, as they control certain employee or customer information: The prize draw or competition and these terms and conditions shall be governed by and construed in accordance with the laws of England and the courts of England shall have exclusive jurisdiction in relation to any disputes arising therefrom. Nothing in these terms and conditions shall exclude or limit the liability of Vue for death or personal injury arising out of its negligence or for any other liability that cannot be excluded or limited by law. For the purposes of your contract to purchase any tickets, such contract will be with the company within the Vue Group that is identified as the supplier of the tickets at the time that you make your booking. Please note that not all advertised ticket offers will be available for tickets purchased in person at the cinema, and in some cases you may need to purchase tickets in advance online to benefit from such offers. 4.9 3D vouchers must be purchased for 3D screenings and are redeemable for entry into the screening only, customers will be charged for the purchase of 3D glasses if required. 5.16 Vouchers are not to be used for financial gain in resale. Gift Cards can be used to purchase cinema tickets online and in-cinema, food and beverages, merchandise or an Unlimited card. If this card is not used for a period of 2 years, any remaining balance of value on this card will expire. 5.10 Do not have priority over general tickets. Vue's standard terms and conditions of entry apply, Buyagift vouchers must be activated using the instructions provided. All major UK retail brand gift cards and gift vouchers from Voucher Express. 4. When a breach of this policy has occurred, we may take such reasonable action as we deem appropriate. More information about your rights and how to exercise these is set out in the “Your rights” section of the Privacy Policy. The price of a ticket shall be as stated at the time of purchase. • Vue Cambridge In these circumstances, the entrant acknowledges that the Promoter may nevertheless disclose such information in full to the UK Advertising Standards Authority and/or the Advertising Standards Authority for Ireland (as applicable) if required to do so. Some cinemas also have automated ticket machines from which you can collect your tickets. 3. For more information please visit the customer service desk. The Gunwharf Quays Gift Card is operated by EML. This includes using it for marketing, research, feedback and enquiries, and for safety and security purposes. 4.8 2D vouchers cannot be upgraded to a 3D screening.   • Senior Screenings 6. We exclude liability for actions taken in response to breaches of this acceptable use policy. The information will not be provided to any other third parties unless required by law or government or local authority regulation. Vue Entertainment shares data with other members of the Vue International Group when they provide us with support, advisory, IT, safety and security, including CCTV, and other services. We will only be bound by an on-line booking through the Site once we have processed your payment and we have sent an email to you confirming your booking. 3. Where necessary, we will request further evidence or information or will arrange for site visits to inspect the manufacturing facilities of individual suppliers. Any entrant may object to their information being made available in this way, or may request that the amount of information made available be reduced, by contacting the Promoter using the contact details at the end of these Rules. If you breach any of these terms of use, or any of our other terms and policies referred to on the website, we may terminate your ability to access and use the website immediately. Upon activation, you will be issued two separate Vue booking codes, which can be redeemed online or at the Box Office but not by telephone, Each Vue booking code is valid for one admission to a standard 2D screening at all Vue locations in the UK excluding Vue West End, Leicester Square, Not valid for Premieres, Big Screen Events and alternative/special showings including Mini Mornings, Senior friendly, Autism Friendly and Scene screenings. PRIVACY AND PUBLICITY  8. Quick balance check; Sign in/Register; £0.00; Gift cards. These prices apply to the following Vue sites: The bearer of a Gift Card shall not be entitled to any preferential rights over other cinema guests. Nothing in these Ticket Terms affects your rights under the law or excludes or limits our liability for fraud or for death or personal injury resulting from our negligence. 2. 1. We may suspend, withdraw, discontinue or change all or any part of the website without notice. .Vue accepts no liability for lost, stolen, damaged or altered gift cards. Prices for each class are displayed on price lists in cinema and at www.myvue.com. • ask us to send you a copy of the personal information we hold for you in a structured digital format (e.g. IMAX upgrades will also be at an additional cost and we recommend checking pricing directly with the cinema before purchase of Vue Pass E-Codes. • Vue Swansea You may not assign such rights and obligations. • Vue Leicester 15. The balance of a Gift Card may only be redeemed at the till point of any cinema operated by Vue in England, Wales, Scotland and the Republic of Ireland and may not, for the avoidance of doubt, be redeemed online or by telephone. You must not rely on the information on the website and you acknowledge that you must take appropriate steps to verify this information before acting on it. Please keep this card secure, as if it were cash. Entrants may be required to participate in reasonable competition-related publicity without further consent or payment, such publicity including, without limitation, the entrant’s name, entry or any information provided by the entrant. E-codes can be used online or at the Box Office. by buying a gift card, you agree to our gift card terms + conditions. We reserve the right at any time to take such action (including legal action) as we consider necessary in relation to any unauthorised use of the website. You need to clear all browsers on all devices, independently. 1.13 E-Codes are valid for up to 12 months from issuance and are not subject to extensions. • We verify your identity from time to time. 2.2 Valid for 1 ticket and must be used at the time of exchange. gift cards. 21. Additional 79p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre at the following sites: 35. Use this simple Balance Check tool online to find out your gift card balance and view your full transaction history. 4.11 The voucher expires on the expiration date, it is not subject to extensions. You can only use your card once a day to receive the discount on tickets. This code can be exchanged for free large popcorn at the participating Vue venue for a period of 12 months beginning on the date their email was generated. • Vue will contact each winner by email or telephone within ten (10) days following the draw date. Purchase of the e-codes does not give priority over general tickets or other visitors to Vue. Your eGift number will be 9/10 digits. Most retailers & restaurants allow you to check the balance online, by calling the toll-free number located on the card, or by visiting them in person. Film times  You have rights over your personal data. Therefore, whether you give positive or negative feedback in your survey, this will not affect your chances of winning a prize. to release the value in their gift cards. Due to the Covid-19 pandemic, until further notice all guests attending a film screening at any Vue cinema are required to provide the name and contact information of the lead guest in their party for the purposes of the NHS Track & Trace initiative. There are self-service kiosks available within the shopping centre for you to check the balance of existing gift cards. WHSmith offers a wide range of gift cards and vouchers for a variety of exciting retailers, experiences, apps and more. Please note that due to our  advance booking policy the film and performance you wish to attend may be sold out and seats might not be available. • Competition winners may be asked to take part in free publicity surrounding their win, but participation in such publicity is not compulsory. • To enter the Competition all you need to do is complete and submit the survey form on the Site (www.yourtriptovue.com.com) during the Entry Period. • Vue Bedford You must not attack the website via a denial-of-service attack or a distributed denial-of service attack. *The following products are not included in this Offer: • Applicable Law and Jurisdiction: If you are resident in England, Wales or Scotland, you agree that these Terms shall be governed by the laws of England and Wales and that any dispute arising under or in relation to these Terms and/or the Competition shall be subject to the exclusive jurisdiction of the courts of England and Wales, except that if you are resident in Scotland you may also bring proceedings in the Scottish courts. • We keep information you give us directly such as contact details (including name, email, address and telephone number), comments, date of birth, gender, region, frequency of visits, feedback, marketing opinions and competition entries. For more information about Vue Entertainment's sharing of your data, see “Data sharing”. Purchase three (3) items displayed on the free standing display units in a single transaction from Vue Bristol Cribbs and you will only pay £9.99 (the “Offer”). This includes balance enquiries, so if time’s running out, ask customer service to ‘check the balance’, (even if you already know it), as this extends your card for another twelve months. 7. For further details see “Data sharing” below. Changes will be posted on www.myvue.com. Gift Cards may not be sold, resold or exchanged or used for any commercial purpose without Vue’s express prior written permission. 5. We may assign, transfer or deal in any other way with our rights and obligations under these Ticket Terms to any party at any time without notice to you. 1. 5.15 Film classifications apply. Gift cards do not expire To purchase Premiere Cinema Gift Cards, please visit the Premiere Cinemas box offices in Los Banos or Hollister or complete the form below. For the purpose of the rules set out in this paragraph 3, an adult is a person aged 18 years or over. This includes information on how to adjust your browser settings to accept or reject cookies. 10. Please read these Ticket Terms and the Guest Admission Policy carefully before purchasing your tickets. Can be used to book 3D, IMAX, VIP, Recliner, Xtreme seating or Gold class screenings online and at the Box Office upon payment of the difference. T&Cs . 12 - Scene Performances 5.17 The cinema managers decision is final. We are also participating in the NHS Test & Trace program. Going to the cinema can be an out of this world experience but it can also We make no representation that materials relating to this Competition are appropriate or available for use at other locations. 2.9 The voucher expires on the expiration date, it is not subject to extensions. You may only access and use the website and its contents (including any databases and other data) for individual, private and non-commercial use. our gift cards can be used to buy wagamama food, drink and gifts from any us wagamama restaurant. 18. The minimum amount of credit that can be loaded onto a Gift Card at any time is £5. • Vue will draw a winner in the Competition once per calendar month. 1.5 Valid for a single use only and cannot be re-instated or replaced once redeemed (this includes if you cancel your booking). You can check your New Look gift card balance online here by entering the 16-digit gift card number and the PIN. be genuinely held (where they state opinions); and. 3. block cookies by activating the setting on your browser to refuse all or some cookies. 6. International transfers Available 8am-8pm Mon-Sun. For more details on our use of such technologies, click here to see our Cookie Policy. Cineworld is the second largest cinema operator in the UK with 82 multiplex cinemas and over 800 screens. Check your balance. Available 8am-8pm Mon-Sun. Nothing in these Ticket Terms and Conditions affects your rights under the law or excludes or limits our liability for fraud or for death or personal injury resulting from our negligence. Film times  • Vue Leamington Spa This Privacy Policy explains what personal data we collect and how it is used. 19. Refunds will be made to the same payment card used to make the booking (or in cash if you paid for the tickets in cash provided the refund occurs before or on the same day as the screening) and cannot be returned to gift cards. • Vue Manchester Printworks Awesome! Vue Entertainment is part of the Vue International Group (Vue International Holdco Limited and its subsidiaries). I was given a £20 Vue gift card - what a waste of time! This statement, made in accordance with section 54 of the Modern Slavery Act 2015, sets out the policies adopted and steps taken by Vue International to: Book online from £4.99, buy in venue from £5.99. Find the latest movie times in 2D, 3D, MAXX and Recline Omniplex Cinema. On occasion there could be a compelling legitimate interest to keep processing your data. 12. 7. However, we cannot always guarantee the accuracy of the advertised schedules. Please note that no booking fee is payable for any tickets purchased in person at any of our cinemas, including at automated ticket machines. The balance of a Gift Cards may not be exchanged for cash or credit. 3.4 Valid for a single use only and cannot be re-instated or replaced once redeemed (this includes if you cancel your booking). If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. We also reserve the right to cancel a showing, substitute an alternative film or vary the time of a showing, if necessary for any reason. Just take the card to the checkout attendant in store and they will then load up the card with your chosen amount, between a minimum of £1 and a maximum of £100. An additional charge (charge varies according to cup size) will be charged for Coca Cola Classic soft drinks – 10p for Kids 12oz and Junior Snack it 16oz, 15p for Regular 22oz, and 20p for Large 32oz. 4. 5.5 Valid for a single use only and cannot be re-instated or replaced once redeemed (this includes if you cancel your booking). 11. For instance, some cookies help with site security or provide information to help us improve the site. Other than as set out in paragraph 3.2 above, parent(s) and/or guardian(s) shall have sole discretion as to whether or not their children are accompanied. cinema specific "Cheap Day" codes) can be used on-line). • ask us to limit or restrict processing your data; However, Vue will not be responsible for loss or damage which is not foreseeable or which is outside of Vue’s reasonable control. However, in the event that no specific terms and conditions apply, by entering a Vue prize draw or competition, you agree to be bound by the following terms and conditions: 1. Vue reserves the right to change these Ticket Terms at any time without notice. There are several ways to manage cookies. Some countries have been deemed adequate by the EU. 14 - IMAX Screenings 5.9 3D vouchers must be purchased for 3D screenings and are redeemable for entry into the screening only, customers will be charged for the purchase of 3D glasses if required.
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